OLLY's Implementation of Intellect QMS for Improved Productivity
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Intellect QMS
技术栈
- Cloud-based system
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 医疗保健和医院
适用功能
- 质量保证
服务
- 云规划/设计/实施服务
关于客户
OLLY is a well-known provider of gummy vitamins, supplements, and healthy snacks. Since its debut in 2014, the company has become a respected name in the nutraceutical space. However, in 2017, the company was in need of a solution to manage its rapid growth and the challenges that came with it. The company's growth necessitated a next-generation QMS software solution that prioritized efficiency and flexibility. OLLY wanted to centralize all of its processes and communication through a streamlined back-end process that translated to efficient customer experiences.
挑战
OLLY, a respected name in the nutraceutical space, was facing challenges due to its rapid growth. The company was using a manual and paper-based system which was hampering its ability to make real-time decisions. The lack of a centralized system led to important documents being deprioritized or passed off based on employee bandwidth. The company was in dire need of a quality management system (QMS) that could provide speed and organization. The company wanted to centralize all of its processes and communication through a streamlined back-end process that translated to efficient customer experiences.
解决方案
Intellect provided a quality management system to OLLY that helped them centralize their processes and communication. Intellect first sat down with the key stakeholders that managed document flow — from the product development team to the quality team — to better understand the process. Intellect then helped transition OLLY from an email-based system to a cloud-based system with minimal disruption to its existing business. The transition took a lot of time and energy, but the benefits made it worthwhile. Unlike many out-of-the-box QMS options, Intellect gave OLLY flexibility. Through its software configuration, Intellect provided OLLY with the platform necessary to support supplier management, change management, and preventative actions. Intellect’s user groups feature limited which OLLY employees received documents and prevented team members from being bombarded with materials they don’t need. When necessary, extra approval layers were added to reasonably manage the flow of documents and safely transfer the most important materials.
运营影响
数量效益
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