OC Flex Orange County
公司规模
1,000+
地区
- America
国家
- United States
产品
- OC Flex App
- OC Flex Pass
技术栈
- Multimodal Ticketing Functionality
- Custom Reporting and Strategic Advice
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Environmental Impact Reduction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 运输管理系统 (TMS)
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 公共交通管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
The Orange County Transportation Authority (OCTA) is a major public transportation operator in Orange County, California. OCTA is responsible for providing a range of transportation services, including bus, rail, and paratransit services, to the residents of Orange County. The organization aims to improve mobility and reduce traffic congestion in a region known for its heavy reliance on private cars. OCTA partnered with Via and Keolis to launch OC Flex, a microtransit service designed to provide first- and last-mile connections to existing fixed-route transit options. The service operates in two zones and aims to reduce the number of single-occupancy vehicles on the road, thereby improving overall transportation efficiency and environmental impact.
挑战
OCTA sought a solution to provide a missing first- and last-mile connection to existing fixed route transit and reduce the number of single occupancy vehicles on the road. The region is known for its dependence on private cars, making it challenging to support fixed-route transit. OCTA initially started microtransit services with a different platform but turned to Via for a more effective solution. Via's expertise and advanced technology platform offered a custom branded smartphone app, flexibility in configuring algorithms, and delivering custom reporting and strategic advice, which proved extremely valuable.
解决方案
Via launched OC Flex in October 2018 with eight custom-branded, wheelchair-accessible Ford vans. Via developed a customized 'OC Flex' app for the service, available for free download on iOS and Android app stores. Riders can also book rides over the phone. To ensure OC Flex complements OCTA's existing fixed-route infrastructure, Via developed a multimodal ticketing functionality called 'OC Flex Pass,' enabling seamless transfers between OC Flex and the Authority's legacy bus routes. Additionally, customers connecting with Amtrak and Metrolink trains can transfer for free using either OC Flex or the bus. Via's advanced technology platform provided flexibility in configuring algorithms and delivering custom reporting and strategic advice, which proved extremely valuable for OCTA.
运营影响
数量效益
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