Northstar elevates quality of IT services with cybersecurity
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- Bitdefender Cloud Security for Managed Service Providers (MSPs)
技术栈
- Microsoft Azure
- Microsoft Hyper-V
- VMware ESXi
- VMware vSphere
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
技术
- 网络安全和隐私 - 云安全
- 网络安全和隐私 - 端点安全
- 网络安全和隐私 - 网络安全
适用功能
- 商业运营
服务
- 网络安全服务
- 系统集成
关于客户
Northstar Services Ltd. is a leading U.K. provider of IT services, including outsourced technical support, cloud services, hardware and software sales, design and project deployment, and managed services. Founded in 1999, the company has steadily grown to support customers throughout the U.K. Northstar is headquartered in Bristol, England, and has established itself as a major player in the IT services industry. The company prides itself on delivering high-quality services and maintaining strong relationships with its clients. Northstar's comprehensive service offerings and commitment to customer satisfaction have contributed to its success and growth over the years.
挑战
When you’re in the business of helping organizations manage their IT environments, security needs to be a top priority. Yet Northstar Services Ltd., a major IT services provider in the U.K., found that even with well-known security solutions, infections were attacking clients’ systems almost weekly and endpoints were running slowly. To address these shortcomings, Northstar’s engineers were consumed with labor-intensive infection cleanup, and operating system reinstallations. To reduce overhead and improve protection, Northstar conducted a market analysis of all the major security vendors and concluded the Bitdefender Cloud Security for Managed Service Providers (MSPs) offered the best solution.
解决方案
Northstar depends on Bitdefender Cloud Security for Managed Service Providers to provide antimalware, anti-virus, advanced anti-exploit, continuous processing monitoring, content control, and device control services to clients and its internal infrastructure. Bitdefender protects Northstar internal and client endpoints, including Microsoft Windows and Apple workstations, Linux and Microsoft Windows servers, as well as Microsoft Hyper-V, VMware ESXi, and vSphere virtual servers. Northstar also uses Bitdefender to protect services in Microsoft Azure and Amazon Web Services (AWS) environments. The advanced capabilities of Bitdefender have helped Northstar deliver better quality of service to clients while improving its own position in the market. The partnership with Bitdefender has been so successful that Northstar is considering adding Bitdefender’s endpoint detection response and threat security capabilities to further enhance their security measures.
运营影响
数量效益
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