公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE® server
- InfiniStreamNG® appliances
- vSTREAM® virtual appliances
- Arbor Edge Defense (AED)
技术栈
- VMware vSphere
- Azure ExpressRoute
- Microsoft Office 365
- Microsoft Teams
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
- 基础设施即服务 (IaaS) - 私有云
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 公用事业
适用功能
- 离散制造
- 维护
- 质量保证
用例
- 边缘计算与边缘智能
- 车队管理
- 预测性维护
服务
- 云规划/设计/实施服务
- 网络安全服务
- 数据科学服务
- 系统集成
关于客户
该公司为北美多个州的数百万客户提供电力和天然气。在数千名员工的支持下,他们致力于为客户提供可靠的能源和卓越的客户服务。他们还致力于实现可持续发展里程碑和绿色能源计划,以成为顶级效率供应商。他们在清洁能源未来的投资和项目包括太阳能、海上风能和电动汽车。他们的企业网络和应用程序是其企业运营和成功的战略组成部分,其环境高度分散,从数据中心和联络中心延伸到道路施工队和变电站。
挑战
这家能源公用事业公司在 VMware vSphere 和 ExpressRoute to Azure 的性能可见性方面存在差距。他们需要确保变电站应用程序和服务的性能。该公司已实施 NETSCOUT nGenius 企业性能管理,以确保关键应用程序的性能和可用性。但是,可见性问题包括他们的 VMware vSphere 虚拟化环境和防火墙接入点周围。这两个领域似乎经常出现性能问题,需要能够与供应商和安全部门共享的可见性,以便更好、更快地就问题展开协作。此外,由于他们已采用 Office 365 进行商业服务,因此他们在性能可见性方面存在差距,这使得解决用户问题成为一项挑战。
解决方案
NETSCOUT nGenius 企业性能管理解决方案已在公用事业企业网络的多个领域实施,并由 NETSCOUT 高级服务工程师 (PSE) 提供支持,包括部署和设置以及仪表板、报告和工作流配置。nGeniusONE 利用位于战略位置的分布式 InfiniStreamNG (ISNG) 设备的大规模深度数据包分析,为其关键任务应用程序提供性能管理数据。除了在互联网交换机链路 (ISL) 的防火墙周围部署 ISNG 以实时监控物理网络中的南北流量性能外,NetOps 团队还在其 VMware vSphere 环境中添加了 vSTREAM 设备,以在虚拟化环境中监控东西向流量,以及查看 Azure ExpressRoute 连接以监控其 Office 365 应用程序的性能。这种方法消除了电力公司综合性能管理战略中的盲点。
运营影响
数量效益
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