NetScout 确保 Northumbrian Water 的网络应用程序始终可用
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- nGenius Solution
- InfiniStream appliances
技术栈
- VoIP
- Citrix
- Microsoft Office Suite
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 网络与连接 - 以太网
- 网络与连接 - 网络管理和分析软件
适用行业
- 公用事业
适用功能
- 商业运营
用例
- 过程控制与优化
- 远程资产管理
服务
- 系统集成
关于客户
Northumbrian Water Limited (NWL) 是一家总部位于英国达勒姆市的大型公用事业公司，自 2009 年 5 月以来一直是 NetScout 的客户。NWL 为英格兰东北部的 260 万人口提供供水和污水处理服务，并为英格兰东南部的 180 万人口提供供水服务，其经营名称为 Essex & Suffolk Water。作为一家必不可少的公用事业公司，它受行业监管机构 OFWAT 的监管。Northumbrian Water Limited 是一家致力于在环境绩效、社区投资和可持续性领域实施最佳实践和持续改进的公司，这种经营方式贯穿整个组织，包括 IT 部门。该公司被公认为其行业的领导者。2009 年，NWL 因其对可持续性的持续和令人印象深刻的承诺而获得了一项重要荣誉：女王企业奖。NWL 应用网络在公司的成功中发挥着关键作用，并且范围广泛。基础设施基础由三个数据中心组成，两个位于北部，一个位于南部，通过 IPoDWDM 光纤连接。数据中心和 NWL 业务办公室位置通过 50 多个独立的 WAN 链路互连，带宽从 256Kbps 到 10/100 以太网不等。超过 2,000 名员工使用该网络，该网络由多家供应商的设备组合支持，包括思科 (LAN、WAN)、北电 (LAN) 和西门子 (VoIP)。依赖网络的主要业务应用程序包括使用 Microsoft Office 套件的桌面、Citrix 客户端和公司的基于 IP 的语音通信系统。网络和服务基础设施还支持 Northumbrian Water 的网站，这是其 440 万客户的信息和联系门户。
挑战
Northumbrian Water Limited (NWL) 是一家大型公用事业公司，为英格兰东北部 260 万人口提供供水和污水处理服务，为英格兰东南部 180 万人口提供供水服务，其经营的“Essex & Suffolk Water”业务。该公司被公认为其行业的领导者。NWL 应用网络在公司的成功中发挥着关键作用，而且规模巨大。基础设施基础由三个数据中心组成，两个在北部，一个在南部，通过 IPoDWDM 光纤连接。数据中心和 NWL 业务办事处通过 50 多个独立的 WAN 链路互连，带宽从 256Kbps 到 10/100 以太网不等。超过 2,000 名员工使用该网络，该网络由多个供应商的多种设备提供支持，包括思科 (LAN、WAN)、北电 (LAN) 和西门子 (VoIP)。依赖该网络的主要业务应用包括使用 Microsoft Office 套件的桌面、Citrix 客户端以及该公司基于 IP 的语音通信系统。该网络和服务基础设施还支持 Northumbrian Water 的网站，该网站是其 440 万客户的信息和联系门户。
解决方案
NWL 在其数据中心部署了 nGenius 解决方案，包括 InfiniStream® 设备。这使 NWL 能够监控、捕获和分析穿越网络边缘的所有流量。除了 nGenius 解决方案能够有效支持其网络和应用程序环境之外，NWL 的 IT 团队尤其喜欢 nGenius 解决方案的用户界面。由于其直观的操作，该解决方案使 NWL 能够比以往更快、更有效地获取网络和应用程序信息。此外，与以前的解决方案相比，nGenius 解决方案提供的信息质量已被证明对团队更有用，并使他们能够采取果断行动，使用 InfiniStream 设备深入研究网络。
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