公司规模
Large Corporate
地区
- America
国家
- United States
产品
- NetMotion Mobility Mobile Performance Management Software
- Fujitsu Lifebooks
- Sierra Wireless modems
- Verizon Wireless 4G LTE network
技术栈
- VPN
- Mobile Performance Management Software
- 4G LTE network
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
技术
- 网络安全和隐私 - 网络安全
适用行业
- 安全与公共安全
适用功能
- 现场服务
- 物流运输
用例
- 网络安全
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
本案例研究中的客户是佐治亚州考维塔县的警长办公室。警长办公室负责维护县内的公共安全和秩序。他们严重依赖移动连接来接收关键信息和警报。然而,他们现有的移动 VPN 解决方案面临着重大挑战。VPN 导致连接问题,切断一线人员接收重要警报的渠道。这让他们极易受到攻击,并可能危及他们的生命。问题的严重性促使警长批准立即评估新的解决方案。
挑战
佐治亚州考维塔县警长办公室的移动 VPN 引发了连接问题,导致一线人员无法接收重要警报。这使他们极易受到攻击。系统托盘中的 VPN“交通灯”指示器应该在连接时显示绿色,连接问题时显示黄色,完全未连接时显示红色。然而,VPN 冻结了,状态指示器也冻结在连接状态。这是一个大问题,因为如果警员没有收到有关危险情况的警报,他们可能会处于危险之中。
解决方案
警长办公室用 NetMotion Mobility 移动性能管理软件替换了旧的 VPN。该软件几乎解决了他们所有的问题。它提供了安全的连接通道,并能与他们的系统很好地集成。该软件还提供移动分析功能,使他们能够跟踪各种指标并更快地排除硬件故障。此外,该软件还允许通过 NetMotion 策略对应用程序访问连接的方式进行微调。这是一个很大的优势,因为它使他们能够优化连接并更有效地利用带宽。
运营影响
数量效益
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