CallTrackingMetrics > 实例探究 > 成功应对 COVID-19：Coalmarch 和 ROI Revolution 的案例研究

成功应对 COVID-19：Coalmarch 和 ROI Revolution 的案例研究

技术

网络与连接 - 5G

适用行业

建筑物
电子商务

适用功能

销售与市场营销

用例

人员跟踪与监控
智慧校园

关于客户

Coalmarch 是一家为害虫和草坪行业提供数字营销和销售效率解决方案的提供商。 ROI Revolution 是一家数字营销电子商务机构，专注于为零售商提供 PPC、社交媒体、SEO、CRO 和亚马逊广告以及 B2B 和 B2C 领域的潜在客户开发。

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挑战

Coalmarch 和 ROI Revolution 面临着应对 COVID-19 的不确定性及其对业务影响的挑战。

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解决方案

Coalmarch 创建了一个集中的沟通中心，利用多种沟通渠道，为利益相关者提供资源和建议，并保持积极的信息传递。 ROI Revolution 过渡到远程劳动力，利用通信工具保持联系，并向客户提供远程劳动力工具。

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运营影响

The operational results for both Coalmarch and ROI Revolution were positive. Coalmarch was able to maintain consistent communication with their industry, clients, and employees through their centralized hub. They also managed to reach their entire client base through a multi-channel approach. ROI Revolution, on the other hand, was able to smoothly transition to a remote workforce, keeping their team connected, engaged, and focused. They also managed to support their clients by offering them remote workforce tools. Both companies were able to maintain continuity and communications with their employees and customers during the pandemic, demonstrating resilience and adaptability in the face of adversity.

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