随着开发团队的分散和不断壮大，监控也随之扩展
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Datadog
技术栈
- Cloud Services
- Custom Metrics
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 零售
适用功能
- 产品研发
- 商业运营
用例
- 预测性维护
- 工厂可见化与智能化
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
Bazaarvoice 提供的解决方案可帮助全球最大的零售商和全球品牌将社交媒体转变为社交商务。通过创建一个让全球数亿购物者可以分享关于产品的意见、体验和真实故事的平台，Bazaarvoice 利用消费者的真实声音帮助企业建立客户忠诚度并增加利润。Bazaarvoice 已将其产品线从单一的客户评级和评论扩展到一套社交深度平台，使客户能够将用户生成的内容转化为可操作的见解。因此，开发团队在短短几年内从 30 人膨胀到 200 多人。保持这种强劲增长需要 Bazaarvoice 找到加速产品创新和可持续扩大其开发团队的方法。
挑战
Bazaarvoice 需要一种能够支持其不断发展和分散的开发方法的监控解决方案。扩展其现有的监控系统需要每个团队不仅要托管和管理自己的可观察性工具，还要学习基础设施监控领域的特定专业知识。Bazaarvoice 已经在其旧系统上使用了许多不同的监控解决方案。扩展现有的监控系统需要每个团队不仅要运行自己的监控服务器，还要学习基础设施监控领域的特定专业知识。对于 Bazaarvoice 来说，这将涉及 50 多个不同的监控服务器，每个服务器都有自己的自定义设置、指标和命名约定。对于一个每 6 到 9 个月规模翻一番的团队来说，在这样一个脱节的系统上保持简单有效的操作几乎是不可能的。Bazaarvoice 需要一种能够支持其不断发展和分散的开发方法的监控解决方案。
解决方案
Datadog 的 OOTB 供应商集成和易于使用的界面使 Bazaarvoice 能够无缝地查看其开发团队使用的各种工具。Datadog 还消除了每次添加新的自定义设置时重新学习专业语言的需要。Bazaarvoice 利用 Datadog 轻松关联来自其本地、公共和私有云服务的指标，并为每个团队提供创建自定义个性化仪表板的灵活性。随着 Bazaarvoice 发展成为一个更加分散的 IT 部门，他们很快意识到让每个团队灵活地监控每个特定环境的重要内容是多么重要。一些团队希望仪表板可以用作平视显示器来观察关键性能和业务指标。其他团队只想在遇到问题时登录并评估指标。借助 Datadog，Bazaarvoice 已授权其每个产品团队以自动化方式为其各个系统创建自定义指标和仪表板。
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