Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform
公司规模
1,000+
地区
- America
国家
- United States
产品
- Phenom Talent Experience Management (TXM) platform
- Erecruit
技术栈
- AI-based SaaS platform
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 机器学习
- 功能应用 - 企业资源规划系统 (ERP)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 医疗保健和医院
- Professional Service
- Software
适用功能
- 商业运营
- 人力资源
用例
- 补货预测
- 远程协作
服务
- 云规划/设计/实施服务
- 系统集成
- 培训
关于客户
Mitchell Martin is a staffing company headquartered in New York City, specializing in placing IT, healthcare, and professional workers. The company places over 1,000 workers annually and provides payroll solutions across the United States. Mitchell Martin sought to upgrade its candidate experience to reduce applicant dropoff and improve internal search functionality. The company needed a solution that could enhance both external and internal recruiting processes, ensuring a steady pool of high-quality candidates for their clients and their own staffing needs.
挑战
Mitchell Martin, a staffing firm specializing in IT and healthcare placements, faced significant challenges with applicant dropoff and outdated user experience on their website. The company needed a solution that could improve both external and internal recruiting processes. They aimed to enhance their site’s search functionality and optimize the mobile experience. Additionally, they were transitioning to a new applicant tracking system (ATS) and required a solution that could integrate seamlessly with Erecruit.
解决方案
Mitchell Martin selected the Phenom Talent Experience Management (TXM) platform to overhaul their entire site and create a more user-friendly experience. The Phenom TXM platform, an AI-based SaaS solution, provided a unified approach to career site management, CRM, CMS, chatbot, SMS, internal mobility, referrals, university recruiting, and talent analytics. The platform’s integration with Erecruit was a key factor in the decision. The revamped site featured a prominent search bar and a streamlined application process, significantly enhancing the user experience for candidates.
运营影响
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