大都会公立学校区确保学生获得优质的学习体验
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE Service Assurance platform
- nGenius Packet Flow Switches
- Fabric Manager Software
- nGeniusPULSE
- InfiniStreamNG appliances
技术栈
- Microsoft Office 365
- Cisco Webex
- Blackboard
- Microsoft Teams
- Zoom
- Google Classroom
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
适用行业
- 教育
适用功能
- 人力资源
- 物流运输
用例
- 远程协作
- 远程控制
- 远程病人监护
服务
- 云规划/设计/实施服务
- 数据科学服务
- 系统集成
关于客户
这个公立学区覆盖了北美最大的城市之一，拥有一万多名员工和数万名学生。这个分布广泛的学区拥有多年为多元化学生群体提供教育的经验。该学区经验丰富的领导团队认为，远程学习支持需求的急剧增加不是暂时的危机，而是转向混合学习模式的机会，实施基础设施，为所有学生和教职员工提供引人入胜、富有教育意义的体验，无论他们身在何处。
挑战
在远程学习增加和学校重新平衡校内教学的时期，学区面临着确保学生和教师获得高质量学习体验的挑战。他们需要在整个网络基础设施中提供故障排除可见性，并具有出色的平均解决时间 (MTTR)。这些系统上的网络流量大幅增长带来了监控挑战。特别具有挑战性的是到学生家最后一英里的性能和带宽可用性，以及用于在大型数据中心内对远程学习内容进行流量优先级划分的服务质量 (QoS) 标签，以及通过互联网到学生家的流量优先级划分。该项目的一个主要目标是实施和监控数据中心、学校和学生之间的 WAN 服务，以确保有足够的带宽，并验证 QoS 分配是否以正确的优先级类别交付应用程序。
解决方案
该学区已开始使用 nGeniusONE 服务保障解决方案，其中包括分布式 nGeniusONE 服务器和 nGeniusONE 备用设备。NETSCOUT® InfiniStreamNG® (ISNG) 设备部署在数据中心内外以及学校边缘，以检查入站和出站流量。IT 团队正在利用 NETSCOUT 的服务保障可见性来监控带宽、流量优先级和内容过滤。数据中心内的高容量链路由 NETSCOUT 5100 PFS 监控，包括 10gigE 和 40gig。PFS 通过 NS Fabric Manager 中的 NETSCOUT 图形界面进行管理，以便操作员能够快速使用工具并轻松更改监控网络。学校使用 nGeniusPULSE 测试数据中心软件即服务 (SaaS) 实施的登录，并测试托管在 Azure 上的 Windows 虚拟桌面接口 (VDI) 安装的性能。
运营影响
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