Matthews International Automates Manual Processes to Gain Visibility with BluJay Solutions
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- United States
产品
- BluJay Transportation Management
- WebSettle®
技术栈
- Transportation Management System (TMS)
- WebSettle®
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 运输管理系统 (TMS)
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 预测性维护
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
关于客户
For more than a century and a half, Matthews International has been a leader in memorialization products. As the premier designer, manufacturer, and marketer of memorialization products, Matthews is proud to provide cemeteries and funeral homes with products of unrivaled excellence and superior craftsmanship. The organization has a large hub-and-spoke network consisting of 70 DCs, four consolidation centers, and multiple plants across North America, Europe, and Asia. Matthews International is headquartered in Pittsburgh, PA, employing over 5,700 people in nearly two dozen countries on four continents.
挑战
Although Matthews International is a 160-year-old company with a mature supply chain, transportation operations were extremely manual. All carrier invoicing required paper tracking of transportation costs and time-consuming paper processes. When their average days to pay would climb, higher premiums were paid, driving costs above average. With little visibility into transportation, Matthews struggled to maintain a master database with lane-specific details, which reduced the opportunity to bid their freight and control the tendering process. Matthews International’s core network of carriers was very slim, relying primarily on a small set of regional carriers and brokers to carry their freight. As processes were manual with few carrier options, the company had difficulty maintaining consistency in accessorials and associated charges from the carrier community. Matthews also maintained a small private fleet that handled their freight, but making the decision between internal and external resources was determined more by opinion than through data analysis. Matthews realized that with a very segmented and decentralized supply chain, their transportation operations would continue to be disjointed, leading to high costs and less effective use of their transportation network. Matthews International needed to select a transportation management system that could centralize control of transportation execution, bring all transportation onto a single instance platform for all users, and provide a scalable solution to handle new acquisitions, customers, and lanes.
解决方案
Matthews International identified the need for a centralized network with deep visibility into their transportation operations. The centralized function allowed users at any location to access the same platform, with the same data, with the ability to see the entire transportation network. This visibility allows Matthews to more effectively plan and execute on their transportation strategy, leading to cost savings. With the use of WebSettle® functionality, paper invoices are no longer required by the transportation team. Matthews was able to reduce manual invoices by 80 percent, reducing the associated work hours and discrepancies that come from manual processes. Whereas they once dealt with paper invoices, Matthews now handles payment in an invoice-less system, providing Matthews the visibility to baseline accessorial costs in order to reduce them over time. BluJay’s Transportation Management also provides Matthews with a deep set of routing guides. As part of the BluJay Global Trade Network, Matthews International now leverages the ability to connect with thousands of carriers, providing third, fourth, and fifth options on their lanes, assuring that no load gets missed and that rates are competitively compared.
运营影响
数量效益
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