技术
- 网络与连接 - 网关
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 零售
适用功能
- 产品研发
- 销售与市场营销
用例
- 对话机器人
- 交通监控
关于客户
Matterport 是世界领先的空间数据平台,将数百万座建筑物转变为沉浸式数字环境。 150 多个国家/地区的数千家企业使用他们的平台。
挑战
Matterport 需要一种对话式解决方案,将网站访问者转变为销售团队的渠道。他们还需要一个能够通过复杂的分段和路由来支持其全球业务的解决方案。
解决方案
Matterport 转向 Qualified,并分三个阶段实施了他们的平台:引入 Qualified Chatbots 来限定访客并将潜在客户注入 Salesforce,引入 Qualified Meeting Booker 来安排与合格潜在客户的会议,以及引入 Qualified Conversations 来细分网站流量并与访客聊天。他们还根据独特的数据实施了复杂的路由规则并激励了他们的销售团队。
运营影响
数量效益
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