制造商提高远程办公室的体验质量
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- United States
产品
- nGeniusONE Service Assurance platform
- InfiniStreamNG software appliance
- nGenius 5010 Packet Flow Switch
技术栈
- Multiprotocol Label Switching (MPLS)
- Adaptive Service Intelligence (ASI)
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 网络与连接 - 软件定义网络
适用行业
- 消费品
适用功能
- 离散制造
- 物流运输
用例
- 预测性维护
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
这家美国消费品制造商在过去几年中通过内部开发产品的销售有机增长以及战略性、有针对性的并购而不断扩张。最近的一次收购使该公司的全球制造和分销地点从大约 25 个扩展到 50 多个，支持美洲、欧洲和亚洲 100 多个国家的产品分销。该公司拥有 5,000 名员工，每年为全球带来数十亿美元的收入，这些员工依赖于其分布式数据网络的可用性和性能，这些网络用于企业资源规划 (ERP) 和生产应用程序、订单处理和客户资源管理 (CRM) 应用程序、分销和销售的 Web 门户以及从电子邮件到统一通信 (UC) 的一般业务服务。
挑战
该制造商面临着从远程制造和仓库位置到数据中心的应用程序访问问题。他们的传统工具无法提供对数据中心和 50 多个位置之间的多协议标签交换 (MPLS) 网络的必要可见性，无法了解哪些因素消耗了带宽以及为什么会出现间歇性中断。由于收入、客户满意度、员工生产力和最终用户体验是该 IT 团队的首要考虑因素，他们迅速实施了一项策略，以在其领域内实现可见性。
解决方案
这家消费品制造商的 IT 人员行动迅速，在不到三个月的时间内评估了他们当前的性能管理工具，研究了替代监控方法，并评估了几家精选供应商，以提供符合其特定需求的可视性和服务保障水平。网络团队的架构师和工程师以及网络安全工程团队的成员都参与了评估，选择了 NETSCOUT® 作为服务保障和数据包代理技术。IT 团队选择 NETSCOUT 执行此项目有几个原因，包括优先使用实时、连续的数据包流量监控，因为它提供的价值和好处，NETSCOUT 的专利 Adaptive Service Intelligence™ (ASI) 技术利用来自 InfiniStreamNG 设备监控整个网络数据包的“智能数据”，以及来自 ASI 数据的 nGeniusONE 服务保障平台中的“更智能的分析”，通过 MPLS 网络确保性能、管理风险并促进有关其应用程序和网络服务的卓越决策。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Series Production with Lot-size-1 Flexibility
Nobilia manufactures customized fitted kitchens with a lot size of 1. They require maximum transparency of tracking design data and individual processing steps so that they can locate a particular piece of kitchen furniture in the sequence of processes.
Case Study
American Eagle Achieves LEED with GE LED Lighting Fixtures
American Eagle Outfitters (AEO) was in the process of building a new distribution center. The AEO facility management team decided to look at alternate options for lighting layout that could provide energy and maintenance savings. AEO would need a full-time maintenance employee just to replace burned-out fluorescent tubes.
Case Study
Revolutionizing Rodent Control
From pet- and child-safe traps, to touch-free and live-catch rodent control solutions, Victor continues to stay committed to producing superior products that meet the varying needs of today’s pest control professionals. And, with a long standing history supporting customers in the food processing, service, and retail settings, Victor knew that strict regulations were costing organizations thousands of dollars in excess overhead trying to manage their rodent-control solutions. Trap inspections in these environments are often difficult and time consuming, requiring personnel to manually check a trap’s status multiple times per day, amounting to over six hours of manual labor. Victor is looking for an innovative way to increase operational efficiencies with the use of technology.
