大型零售商将修补 27,000 个端点的时间从数周缩短至数小时
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- IBM BigFix
技术栈
- Virtual Store Architecture (VSA)
- IBM blade servers
- Virtual Machines (VMs)
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 零售
用例
- 库存管理
服务
- 云规划/设计/实施服务
关于客户
该客户是美国最大的零售商之一，2013 年收入超过 1000 亿美元，拥有 3,000 多家门店，全职员工人数达 343,000 人。每家门店都依赖虚拟门店架构 (VSA) 作为其计算平台。每家门店的 VSA 都由两台 IBM 刀片服务器组成，至少托管五台虚拟机 (VM)，有时甚至更多，整个企业总共有 27,000 个端点。在公司的数据中心，一个由两人组成的 IT 团队使用传统 IBM 解决方案集中管理 VSA 的所有自动化功能。
挑战
这家领先的全国性零售连锁店拥有 3,000 多家门店和 27,000 个终端，希望简化和自动化控制服务器所需的日常任务，包括配置、配置管理以及硬件和软件库存。该公司正在使用传统的 IBM 解决方案，该解决方案要求在控制客户端之前手动注册客户端。该零售商对 IBM 最新的服务器管理产品很感兴趣，并希望新解决方案能够帮助简化和自动化控制服务器所需的日常任务。
解决方案
该公司部署了 IBM BigFix 解决方案，因为它能够近乎实时地查看系统状态。IBM 协助制定解决方案迁移计划。然后，客户将 BigFix 代理部署到其 VSA 基础架构中，以实现近乎实时地查看其服务器状态。IBM BigFix 解决方案采用自下而上的模型，因此当客户端上线时，代理会自动报告其状态。相比之下，传统解决方案采用自上而下的模型，必须先手动注册客户端，然后才能对其进行控制。
运营影响
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