Lucy Group 通过 LogicMonitor 进行集中式全球监控，防止发生中断
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- LogicMonitor Monitoring Platform
技术栈
- SaaS
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 电子产品
适用功能
- 离散制造
- 物流运输
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
关于客户
Lucy Group 是一家多元化的国际集团，业务涉及多个领域：Lucy Castings、Lucy Controls、Lucy Electric 和 Lucy Real Estate。自 200 多年前在英国牛津成立以来，该集团不断发展壮大。Lucy Group 目前在 10 个地区拥有 1,400 多名员工，业务遍及 60 多个国家。作为一家全球性企业，Lucy Group 依赖于其 IT 和网络基础设施的可用性和性能，这些基础设施位于全球各地的数据中心。
挑战
Lucy Group 是一家多元化的国际集团，业务涉及多个行业，在 60 多个国家开展业务。该集团依赖其 IT 和网络基础设施的可用性和性能，这些基础设施位于全球各地的数据中心。在改用 LogicMonitor 之前，Lucy Group 使用了许多本地管理的监控工具来保持系统正常运行。但是，没有对整个基础设施的单一概览，因此很难有效地管理其全球基础设施。随着该集团扩展其基础设施以满足日益增长的客户需求，集中监控系统对于弥合技术和服务交付团队之间的差距至关重要，因为它可以提供整个全球基础设施的可见性。
解决方案
在评估了多个监控平台后，Lucy Group 选择了 LogicMonitor，以简化其复杂业务的工作并降低代价高昂的停机风险。他们喜欢在单一窗格中整合视图并通过无限可自定义的仪表板。Lucy Group 还喜欢该解决方案的 SaaS 特性。仅两个月后，Lucy Group 就成功监控了 20 项服务。如今，Lucy Group 继续向 LogicMonitor 添加工作负载，并增强警报和阈值以满足业务需求。该集团计划将 LogicMonitor 与 ServiceNow CMDB 等工具集成，以实现系统之间的信息自动传输并最大限度地利用其他工具。
运营影响
数量效益
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