洛姆波克谷心血管中心
公司规模
11-200
地区
- America
国家
- United States
产品
- DocuWare
- DocuWare INTERNET-SERVER module
技术栈
- Document Management Software
- Local Area Network
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
适用功能
- 物流运输
- 质量保证
用例
- 远程资产管理
- 远程协作
服务
- 软件设计与工程服务
- 系统集成
关于客户
洛姆波克谷心血管中心 (LVCC) 是一家位于美国加利福尼亚州的医疗保健提供商。该中心为患者提供心脏、静脉和动脉系统的非侵入性诊断研究。患者由当地医生转诊至该中心。随着业务的不断发展，LVCC 每年治疗的患者数量不断增加，因此需要处理、跟踪和存储大量患者记录。该中心需要将这些记录保存七年，导致存储在异地存储设施中的记录过多。该中心还通过传真机收到大量纸质信息，包括患者的医疗记录、转诊、处方和心电图请求。
挑战
随着诊所的不断发展，每年治疗的患者越来越多，LVCC 花费了大量的时间和金钱来归档和存储患者记录。每接收一名新患者，就意味着要处理、跟踪和存储更多的记录。患者记录不仅难以管理，因为记录量很大，而且由于 LVCC 需要将这些记录保存七年，他们不得不将多余的记录保存在异地存储设施中。该办公室面临的另一个问题是，为医生准备每日患者记录是一项劳动密集型任务。鉴于患者和记录的数量，检索文件变得越来越困难。此外，该中心的传真机生成了大量需要管理的纸质信息。每天，办公室都会收到患者的医疗记录、转诊、处方和心电图请求。
解决方案
LVCC 实施了电子文档管理软件程序 DocuWare，以帮助减少整个办公室的纸张流动。DocuWare 安装在他们的局域网上，无论员工使用哪台计算机，他们都可以访问文件。此外，Coughlin 博士的笔记本电脑经过配置，因此他也可以远程访问患者记录。如今，LVCC 正在数字化他们拥有的几乎所有类型的文档，并将其存储在他们的 DocuWare 系统中。一旦进入 DocuWare，这些文档就可以通过输入关键信息轻松检索。例如，LVCC 员工输入患者的姓名、研究、研究日期或患者的出生日期。几秒钟后，记录就会出现在桌面上。与打印纸或传真不同，它们通过 DocuWare 接收、分发和存储。
运营影响
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