Lincoln Property Company Adopts Entrata Paperless Program for Enhanced Efficiency
公司规模
1,000+
地区
- America
国家
- United States
产品
- Entrata Paperless Program
- ResidentPay
- SiteTablet
- LeaseExecution
技术栈
- Mobile App
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用功能
- 商业运营
- 设施管理
用例
- 数字孪生
- 远程资产管理
- 远程控制
服务
- 系统集成
- 培训
关于客户
Lincoln Property Company, headquartered in Dallas, Texas, manages over 202,000 units and operates a diverse portfolio of owned and fee-managed properties. The company is committed to leveraging innovative solutions to enhance operational efficiency and resident satisfaction. With a substantial presence across 28 states, Lincoln Property Company is a significant player in the real estate industry, continuously seeking ways to improve its services and streamline its operations.
挑战
In 2015, Lincoln Property Company aimed to eliminate its reliance on physical leasing binders and rent drop boxes. Despite already utilizing several of Entrata’s paperless solutions, achieving a fully paperless operation across its 750+ properties in 28 states was a significant challenge. The launch of the Entrata Paperless Program provided Lincoln with the necessary marketing materials and training to promote paperless adoption across its portfolio.
解决方案
Lincoln Property Company embraced the Entrata Paperless Program, which included comprehensive training and customized marketing materials to promote the transition to paperless operations. The program emphasized the use of the ResidentPay app, which facilitated online payments and improved overall efficiency. Despite initial concerns from some staff members about the abrupt shift, Entrata’s education and training efforts helped alleviate these worries. The program's implementation involved sealing off night drops and encouraging residents to utilize the online payment options, significantly enhancing the adoption of digital solutions.
运营影响
数量效益
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