NETSCOUT 虚拟可视性助力领先制造商实现 SD-WAN 转换
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE Service Assurance platform
- InfiniStreamNG appliances
- vSTREAM virtual appliances
技术栈
- VMware ESXi hypervisor
- VeloCloud SD-WAN
- Avaya VoIP services
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 基础设施即服务 (IaaS) - 云计算
适用功能
- 离散制造
- 质量保证
用例
- 工厂可见化与智能化
- 预测性维护
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
该客户是一家领先的制造商，拥有全面的产品和服务组合，专注于为消费者、企业和商业企业提供业务解决方案。作为其对全球客户因 COVID-19 而感受到的社会和财务影响的企业响应的一部分，该公司承诺提供数百万美元来支持一线医护人员和急救人员的努力。该公司是 NETSCOUT® 的长期客户，在整个企业环境中使用 nGeniusONE 服务保证平台以及 InfiniStreamNG 和 vSTREAM 虚拟数据源。该公司经历了指数级的远程办公网络变化，从 50 个地点增加到数百个地点。
挑战
该公司经历了远程办公网络的指数级变化，从 50 个地点增加到数百个。为了使用集中的 IT 资源高效地管理向这个大型远程办公网络交付业务服务，公司领导层决定将其基于硬件的广域网 (WAN) 转换为软件定义的 WAN (SD-WAN)。确定的 SD-WAN 解决方案涉及众多技术供应商，包括 VMware（提供 VeloCloud SD-WAN、VMware ESXi 虚拟机管理程序、vRealize Network Insight 和 VeloCloud Orchestrator）、在远程办公室运行的 Avaya IP 语音 (VoIP) 服务以及通用 CPE (uCPE) 和虚拟网络功能 (VNF) 供应商解决方案。在标准的部署前活动期间，IT 团队开始测试该解决方案，包括转换后的 SD-WAN 服务将如何支持 Avaya VoIP 业务服务。他们看到的测试结果有问题，VoIP 技术在 SD-WAN 上无法可靠地运行。
解决方案
该公司的 IT 领导层与 NETSCOUT 合作，以增强虚拟测试环境中所缺乏的可视性，从而有效地排除故障并解决 SD-WAN 上的 VoIP 测试问题。这导致部署了 nGeniusONE 服务保证平台，该平台具有扩展的统一通信分析功能，用于实时 VoIP 质量监控和 VMware 虚拟机箱中的 vSTREAM 虚拟设备，从而为 VMware ESXI 虚拟机管理程序、VMware VeloCloud 和 VNF 环境带来了可视性。由于 NETSCOUT 提供了 IT 领导层一直无法获得的虚拟可视性，nGeniusONE 故障排除工作流程很快发现了两个关键发现，使这个 SD-WAN 转换项目得以推进到生产阶段。
运营影响
数量效益
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