美国西部大型电力公司依靠 NETSCOUT 解决方案来确保安全性、可靠性和合规性
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE Service Assurance Platform
- InfiniStream appliances
技术栈
- GOOSE protocol
- Energy Management System (EMS)
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 网络与连接 - 以太网
- 网络与连接 - 网络管理和分析软件
适用行业
- 公用事业
适用功能
- 维护
- 质量保证
用例
- 能源管理系统
- 基础设施检查
- 监管合规监控
服务
- 系统集成
- 测试与认证
关于客户
客户是一家大型美国西部电力公司，为数百万客户提供电力。该公司利用智能电网技术提供各种电价选择，例如智能恒温器折扣和分时电价计划。该公司鼓励客户发电，并使用智能电表确保在客户将多余的电力回馈给电网时获得适当的账单信用。该公司坚定地致力于安全、可持续发展、升级电网以迎接未来，并为社区服务。
挑战
美国西部的大型电力公司在确保数据中心和变电站之间用于电力切换的 GOOSE 协议的服务性能方面面临困难。IT 团队面临着通过服务器和端口审计跟踪满足 NERC-CIP 安全性和安保性要求的压力。无法确保 NERC-CIP 合规性可能会导致每天高达一百万美元的罚款。IT 团队需要确保消息传输保持在可接受的延迟范围内，以保持电力传输的安全性。他们还面临着确保输电网络上的能源管理系统 (EMS) 性能以及企业网络上一般业务应用程序性能的关键挑战。
解决方案
为了解决这些服务性能和监控挑战，公用事业公司的 IT 团队求助于 NETSCOUT®。采用自适应服务智能™ (ASI) 技术的 nGeniusONE 服务保证平台以及 InfiniStream 设备和光纤分路器，IT 能够快速识别、隔离和缓解问题。通过在数据中心和变电站安装 InfiniStream 设备，IT 现在能够跟踪数据包流以准确测量延迟，即使是单向 GOOSE 流量也是如此。NETSCOUT 解决方案允许密切监控这些延迟，这对于维护公用事业公司电力配电网络的安全至关重要。nGeniusONE 提供服务、应用程序和 GOOSE 协议指标的仪表板视图和报告，以主动发现问题并实现故障排除和合规性。
运营影响
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