大型儿童医院系统利用物联网提高生产力和效率
技术
- 网络安全和隐私 - 安全合规
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 设备与机械
- 医疗保健和医院
适用功能
- 维护
- 质量保证
用例
- 租赁金融自动化
- 时间敏感网络
服务
- 系统集成
关于客户
该客户是一家大型儿童医院系统，总部位于德克萨斯州达拉斯。该医院系统运营着 40 家医院、众多急救设施和门诊诊所。他们管理着 30,000 多台医疗设备，并雇用了 7,500 名医生和员工。医院负责确保近 500 万平方英尺的空间拥有安全、实用且高效的工作环境。医院将医生、护士、实验室技术人员和所有员工视为他们的客户。
挑战
位于德克萨斯州达拉斯的一家大型儿童医院系统在管理其庞大的医疗设备网络和确保高效的服务管理方面面临着挑战。该医院系统运营着 40 家医院、众多急救设施和门诊诊所，管理着 30,000 多台医疗设备，并雇用了 7,500 名医生和工作人员。该医院在人员分配和与工作无关的票证监控方面遇到了困难。医院还有专门的资源来收集和手动分配所有收到的纠正工单。关键设备的认证流程是通过电子表格进行管理的，既耗时又低效。该医院需要一种能够实现这些流程自动化并提高生产力和效率的解决方案。
解决方案
2018 年 2 月，该医院部署了 Nuvolo 医疗保健互联工作场所，以实现其医疗设备群的计划维护和纠正性维护的现代化和自动化。 Nuvolo 系统根据“客户”完成工单的方式自动将纠正工单分配给技术人员。医院还将寻路系统中的数据上传到 Nuvolo，因此技术人员现在不仅知道设备的位置，还知道到达设备的完全优化的路线。 Nuvolo 还实现了关键设备认证流程的自动化。自动生成一封电子邮件，其中包含电子邮件收件人拥有的所有关键设备的列表。他们单击每个设备的链接，以证明该设备仍然由其部门拥有并且仍在积极使用中。当所有者未能证明其设备时，系统会自动发送提醒。在规定的时间段内，如果设备仍未经过验证，升级将发送给所有者的经理。
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