Kwantlen Polytechnic University leverages AppSense DesktopNow for VDI Implementation, improving the end user experience for staff, faculty and students
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- AppSense DesktopNow
- Citrix XenApp
技术栈
- Virtual Desktop Infrastructure (VDI)
- Thin Clients
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 远程监控系统
适用行业
- 教育
适用功能
- 设施管理
- 商业运营
用例
- 远程资产管理
- 远程控制
- 远程协作
服务
- 系统集成
- 软件设计与工程服务
关于客户
Established by the government of British Columbia in 1981, Kwantlen Polytechnic University (KPU) has four campuses located in the Metro Vancouver region of British Columbia. KPU offers bachelor’s degrees, associate degrees, diplomas, certificates, and citations in more than 200 programs. More than 17,500 students annually attend KPU campuses in Surrey, Richmond, Langley, and Cloverdale. The university develops degree programs and other applied credentials to successfully meet the evolving needs of regional and global employment markets.
挑战
Kwantlen Polytechnic University (KPU) faced rising costs and complexity in supporting an outdated IT environment. Users' personalization and policy settings were limited to a single, local machine, making it inconvenient for staff and students to travel between campuses and use different devices. Additionally, the university struggled with optimizing software licensing and managing applications that monopolized resources. KPU was committed to lowering desktop management and support costs while delivering a consistent end user experience with centralized user management. The organization spent three months reviewing solutions to assist with its virtualization initiative.
解决方案
KPU decided to implement a Citrix XenApp virtual desktop environment in conjunction with AppSense DesktopNow. This combination enabled the IT team to create a highly efficient, cost-effective environment that also improved the end user experience for faculty, staff, and students. The introduction of thin clients was a first for KPU employees, allowing for centralized user management across all devices and locations. AppSense DesktopNow empowered IT to centrally manage, set up, configure, lock down, and personalize any desktop regardless of device, platform, delivery mechanism, or location. The suite’s Application Manager provided privilege management features, while Performance Manager maintained server health by addressing application resource hogging. Environment Manager offered centralized user management, enterprise-wide user policy and personalization controls, profile rollback, and self-healing.
运营影响
数量效益
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