技术
- 基础设施即服务 (IaaS) - 云数据库
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 电信
用例
- 周边安全与访问控制
- 篡改检测
服务
- 系统集成
客户
库斯托默
关于客户
Kustomer是一个专注于客户服务的全渠道软件即服务 (SaaS) CRM 平台。
挑战
对代理友好,对客户友好 – Kustomer 统一了来自多个来源的数据,使公司能够通过单一时间线视图提供轻松、一致和个性化的服务和支持。
Kustomer 正在建造一个新的办公空间,并正在寻找一种可以为其员工提供无缝体验的访问控制解决方案。
对他们来说,重要的是找到一种解决方案,使他们能够与不断扩大的团队一起扩展,同时提供保持 PCI 合规所需的安全性。
解决方案
Openpath 能够满足 Kustomer 的所有要求。 Kustomer 希望创建一个开放、友好且安全的工作环境。 Openpath 的移动凭证允许 Kustomer 员工在办公室中自由导航,而无需随身携带钥匙卡或徽章。
Kustomer 利用 Openpath 与 G-Suite 的直接集成,因此,每当员工从公司目录中添加/删除时,他们的 Openpath 凭证就会自动发布/撤销。
由于 Kustomer 为许多知名的直接面向消费者的品牌管理客户支持,因此他们的访问控制必须让他们保持 PCI 合规性。
运营影响
数量效益
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