实例探究 > Kichler Lighting: Refines AR Processes and Boosts Productivity with HighRadius Solutions

Kichler Lighting: Refines AR Processes and Boosts Productivity with HighRadius Solutions

公司规模
Mid-size Company
地区
  • America
国家
  • United States
产品
  • HighRadius Autonomous Receivables
  • HighRadius Cash Application
  • HighRadius Collections
技术栈
  • ERP Integration
  • Automation
  • Digital Transformation
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Cost Savings
技术
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 消费品
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 补货预测
  • 远程资产管理
  • 过程控制与优化
服务
  • 系统集成
  • 软件设计与工程服务
  • 培训
关于客户
Kichler Lighting is a market leader in residential lighting design, known for its innovative and high-quality products. Headquartered in Cleveland, Ohio, the company operates within the Consumer Packaged Goods industry and generates a revenue of $62 million. Despite its market leadership, Kichler Lighting faced challenges in its financial operations, particularly in the Accounts Receivable (AR) department. The manual AR processes were labor-intensive and lacked visibility, leading to inefficiencies and inconsistencies. To address these issues, Kichler Lighting turned to HighRadius solutions to enable digital transformation and streamline their AR processes.
挑战
Kichler Lighting faced significant challenges in their Accounts Receivable (AR) processes. The manual nature of their AR function led to time-consuming and error-prone invoice payment processes. Additionally, the company struggled with inefficient past-due recovery due to a lack of time and resources. The limited visibility into the end-to-end AR landscape further exacerbated these issues, making it difficult to manage financial operations effectively.
解决方案
Kichler Lighting implemented HighRadius solutions to address the inefficiencies in their Accounts Receivable processes. The HighRadius Autonomous Receivables solution enabled the company to automate the invoice payment process, significantly reducing the time and errors associated with manual handling. The HighRadius Cash Application solution improved the cash application hit-rate across multiple payment formats, enhancing the overall efficiency of the AR department. Additionally, the HighRadius Collections solution streamlined the past-due recovery process, allowing the company to allocate resources more effectively. The integration with the company's ERP system provided enhanced visibility into the end-to-end AR landscape, making it easier to manage financial operations.
运营影响
  • 99% of correspondences are now sent automatically, reducing the manual workload for the AR team.
  • The average days delinquent (ADD) was reduced by 54%, improving the company's cash flow.
  • The integration with the ERP system provided enhanced visibility and simplified the AR processes.
  • The cash application hit-rate increased by 86% across multiple payment formats, improving efficiency.
  • Employee productivity increased by 40% due to the reduction in overtime, allowing staff to focus on more strategic tasks.
数量效益
  • 86% of payments are now applied by the system automatically.
  • 99% of correspondences are sent automatically.
  • 54% reduction in average days delinquent (ADD).
  • 40% increase in employee productivity.

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