Keeping the Lights on with Business Continuity
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Datto SIRIS Enterprise
- Symantec Backup
技术栈
- Inverse Chain Technology
- Adobe InDesign
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
适用功能
- 商业运营
- 质量保证
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
RAD Solutions is an IT solutions provider founded nearly 30 years ago by Milan Radinovic, who currently serves as the CEO. The company operates with the philosophy that their success is tied to the success of their partners. They have decades of experience in the technology industry and have dealt with a wide range of challenges faced by their clients. One of their clients, Waldmann Lighting, is a manufacturer located in an industrial park. Waldmann Lighting shares a power grid with several neighboring companies, which are also manufacturers and use a significant amount of power. This client experienced a serious disaster that prompted RAD Solutions to move them from simple backup to a complete business continuity solution.
挑战
When manufacturer Waldmann Lighting shut down for the Christmas season in 2014, an unexpected electrical wave hit them, causing a power surge that completely destroyed their server. At the time, Waldmann Lighting was using Symantec for backup, but the majority of their backups were destroyed during the surge. This left them without the necessary business recovery capability to move forward. RAD Solutions had to painstakingly get Waldmann Lighting back to business, which highlighted the need for a more efficient and seamless process for their clients in the future. They realized that they needed more than just a backup system; they needed a comprehensive business continuity solution.
解决方案
RAD Solutions partnered with Datto to offer their clients more timely recovery options. Specifically, they implemented the Datto SIRIS Enterprise to back up Waldmann Lighting’s server and personal workstations for the company’s 50 employees. The Datto SIRIS uses Inverse Chain Technology, which ensures that each backup is a fully bootable image and does not rely on previous backups. This technology allowed RAD Solutions to perform backups every fifteen minutes, providing a recent version of data in case of any issues. For instance, when a marketing manager at Waldmann Lighting experienced a workstation crash due to a malicious software infection, Milan Radinovic was able to remotely access her workstation, delete the infection, and recover the most recent version of her work within minutes. This quick recovery was possible because of the frequent backups performed by the Datto SIRIS.
运营影响
数量效益
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