Jacksonville State University Optimizes Productivity with Tableau
公司规模
1,000+
地区
- America
国家
- United States
产品
- Tableau Software
技术栈
- Data Visualization
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据可视化
适用行业
- 教育
适用功能
- 商业运营
服务
- 数据科学服务
关于客户
Jacksonville State University (JSU) is a public university located in Jacksonville, Alabama. The university hosts over 10,000 students annually from Alabama, the southeast, and overseas. The university is composed of nearly 100 academic and non-academic departments with over 1,000 faculty and staff. The Office of Institutional Research and Assessment, a team of four, is responsible for collecting and analyzing organizational data to facilitate smooth operations across the university. The Director of the office, Dr. Alicia Simmons, is a JSU graduate who has been with the university for over 20 years.
挑战
Jacksonville State University's Office of Institutional Research and Assessment, a team of four, was tasked with collecting and analyzing organizational data to optimize operations across nearly 100 academic and non-academic departments. The team struggled with making credit hour productivity visible to departments and administrators, which involved identifying trends in student preference in the academic schedule. The goal was to create optimal course calendars from term to term based on a solid understanding of the data. However, the use of spreadsheets for this task proved to be inefficient and time-consuming, preventing the team from producing meaningful results in time for optimal decision-making. The team was unable to easily identify trends, such as the popularity of 8am classes over the same course at 3pm, leading to missed opportunities to adjust the schedule to meet the needs of the diverse student body.
解决方案
To overcome the challenges of data analysis and visualization, JSU turned to Tableau Software. This solution allowed the team to save time and resources by providing a platform for systematic support to many different departments and increasing the productivity of the department. With Tableau, the team was able to conduct analyses in a fraction of the time it took with spreadsheets. Moreover, they were able to perform analyses that were previously impossible. The software enabled JSU to visually analyze its master schedule and identify opportunities to increase credit hour productivity. With everyone having the same view and access to the same data, decision-making was accelerated. Data could be analyzed in nearly real-time, allowing patterns to be corrected in time for the start of the next term.
运营影响
数量效益
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