Island Insurance 采用 Integrify 增强审计和合规管理
技术
- 分析与建模 - 过程分析
- 传感器 - 液位传感器
适用行业
- 设备与机械
- 金融与保险
适用功能
- 人力资源
- 质量保证
用例
- 库存管理
- 基于使用的保险
服务
- 系统集成
- 测试与认证
关于客户
Island Insurance Company, Limited 成立于 1939 年，是夏威夷最大的本地拥有和管理的财产和意外伤害保险公司。该公司提供全方位的个人和商业保险，并获得 AM Best 的“A”（优秀）财务实力评级和惠誉评级的“A”（强）评级。该公司属于受到严格监管的行业，每年都会接受外部审计。该公司的首席信息官 Jeff Fabry 负责管理所有 IT 资源并提高其合作伙伴代理和总部办公室员工开展业务的便利性。
挑战
Island Insurance 是一家总部位于夏威夷的财产和意外伤害保险公司，在管理严格的审计和合规要求方面面临着重大挑战。该公司的首席信息官 Jeff Fabry 认识到，保险行业信息处理和跟踪的严格标准由于依赖手动流程而使公司面临风险。该公司需要改进其授予资源访问权限、控制谁有权访问敏感客户数据以及对其 IT 交易记录的可见性和即时访问的流程和程序。该公司每年都会接受外部审计，隐私、PCI 和身份盗窃问题的强度逐年增加。该公司需要一个可以自动化这些流程并提供强大审计跟踪的解决方案。
解决方案
Island Insurance 于 2007 年 9 月采用了 Integrify，这是一种工作流程和审批流程解决方案。该公司将 Integrify 作为现场并发用户许可证实施，并启动了两个流程：数据中心请求和网络访问请求。该解决方案在定义流程时提供实时的可视化流程，允许流程管理员在创建流程时对其进行调试。此功能使 Island Insurance 能够从头开始构建流程自动化，调整其流程，直到其与工作流程相匹配并实现效率最大化。该公司还感谢 Integrify 在定义流程后对修改或复制流程的支持。该公司计划将 Integrify 的使用扩展到其他部门，包括人力资源和保险授权，并自动化其他流程，例如用户名请求和密码更改请求。
运营影响
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