实例探究 > Iron Mountain Boosts Target Account Engagement and Conversions

Iron Mountain Boosts Target Account Engagement and Conversions

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • Demandbase Platform
  • Optimizely
  • Demandbase Forms
  • Google Analytics
  • Eloqua
技术栈
  • Account-Based Marketing
  • Web Analytics
  • A/B Testing
  • Content Management System
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Revenue Growth
技术
  • 平台即服务 (PaaS) - 连接平台
  • 分析与建模 - 预测分析
  • 应用基础设施与中间件 - 数据可视化
适用行业
  • Professional Service
  • 医疗保健和医院
  • 金融与保险
适用功能
  • 销售与市场营销
  • 商业运营
服务
  • 系统集成
  • 数据科学服务
关于客户
Iron Mountain is a prominent provider of storage and information management services, catering to organizations that aim to lower storage costs, comply with regulations, recover from disasters, and leverage their information for business advantage. As a B2B company, Iron Mountain serves a diverse range of industries, including healthcare, financial services, and professional services. The company is known for its comprehensive solutions that help businesses manage their information lifecycle, from storage and protection to recovery and utilization. With a large customer base and a strong market presence, Iron Mountain is committed to delivering high-quality services that meet the evolving needs of its clients.
挑战
Iron Mountain, a leading provider of storage and information management services, faced significant challenges in its digital marketing efforts. The company needed to effectively reach target accounts with display advertising and drive them to its website. Additionally, Iron Mountain struggled to identify target accounts on its website and engage them with relevant content. Increasing conversion rates was another major hurdle. These challenges were critical for Iron Mountain as a B2B company aiming to lower storage costs, comply with regulations, recover from disasters, and better utilize information for business advantage.
解决方案
To address its digital marketing challenges, Iron Mountain implemented Demandbase's end-to-end platform and consulting services. The solution was rolled out in a phased approach, starting with display advertising to drive target accounts to its website. Iron Mountain also added Account-Based Advertising to reach targeted accounts not visiting its website. This allowed the company to deliver specific messages to the companies it was interested in, thereby increasing engagement. Iron Mountain further enhanced engagement by implementing A/B testing with Optimizely to measure the effectiveness of targeted content for companies in specific verticals. The company also shortened its web forms using Demandbase Forms, capturing more data while reducing the number of form fields. This data was then integrated into Eloqua and Salesforce for better data management. Additionally, Iron Mountain integrated Demandbase Web Analytics with Google Analytics to gain greater visibility into target account engagement. This integration helped the company fine-tune its targeting and personalization strategy. Iron Mountain also leveraged Demandbase Consulting Services to extract the right data from its content management system and put it into Google Analytics. The consulting team developed dashboards that provided metrics to the inbound team, helping them understand which content was attracting visitors and influencing conversions.
运营影响
  • Iron Mountain saw a significant increase in engagement and conversions after implementing Demandbase's solutions. The company's first test, targeting the healthcare sector, showed a 120% lift in engagement. Financial Services also saw an engagement lift of 115%.
  • The integration of Demandbase Web Analytics with Google Analytics provided greater visibility into how companies of varying sizes and industries interacted with Iron Mountain's content. This allowed the company to make better content decisions to support its content marketing efforts.
  • The use of Demandbase Forms enabled Iron Mountain to capture more and richer data, even though the number of form fields was reduced from 16 to 12. This data was seamlessly integrated into Eloqua and Salesforce, enhancing data management and quality.
  • The collaboration with Demandbase Consulting Services helped Iron Mountain extract valuable data from its content management system and integrate it into Google Analytics. The consulting team also developed dashboards that provided actionable metrics to the inbound team, helping them understand visitor engagement and content effectiveness.
数量效益
  • 120% increase in engagement for the healthcare sector.
  • 115% increase in engagement for the financial services sector.
  • 219% increase in conversions while capturing more and richer data.
  • 78% lift in page views for target accounts.
  • 36% lift in company engagement with Account-Based Advertising.

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