Increasing Sales Performance with Visibility into and Analysis of Change
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- United States
产品
- C9 Active Pipeline
技术栈
- Advanced Analytics
- CRM System
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- Software
适用功能
- 商业运营
- 销售与市场营销
服务
- 软件设计与工程服务
- 系统集成
关于客户
Progress Software is a global software company that enables enterprises to be operationally responsive to changing conditions and customer interactions as they occur. Their solutions help businesses capitalize on new opportunities, drive greater efficiencies, and reduce risk. With a presence across North America, EMEA, and Asia Pacific, Progress Software serves a diverse range of industries, providing critical software solutions that enhance operational productivity and customer satisfaction.
挑战
Progress Software faced challenges despite having a mature pipeline management process. They needed more robust trending and pipeline best practices than what their current CRM system offered. Additionally, they required advanced analytics support to standardize their sales processes across the globe.
解决方案
Progress Software implemented C9 Active Pipeline to provide critical forecast and pipeline analytics across its global regions. This solution enabled their global sales leadership to standardize on pipeline metrics, providing visibility into changes across all regions. The solution also rolled up critical information to senior management, enhancing the operational productivity of weekly sales meetings by focusing on the deals that mattered most.
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