Increasing public transit efficiency in times of lower demand.
公司规模
1,000+
地区
- America
国家
- Canada
产品
- myRideNB
- Via
技术栈
- On-Demand Transit Algorithm
- Multimodal Trip Proposal Technology
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 网络与连接 - 蜂窝
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 公共交通管理
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
- 系统集成
关于客户
North Bay Transit is a public transportation agency serving the city of North Bay in Ontario, Canada. Like many small transit agencies, it faces challenges in maintaining efficient and effective service during periods of low demand, such as evenings and weekends. The agency operates a combination of fixed route and on-demand transit services to meet the diverse needs of its residents. North Bay Transit is committed to improving public transit efficiency and customer satisfaction by leveraging innovative solutions and technologies. The agency's goal is to provide reliable, flexible, and cost-effective transportation options for the community, ensuring that residents can move around the city with ease, even during off-peak hours.
挑战
During evenings and weekends, North Bay Transit was experiencing a drop in the demand for their fixed route transit services. This meant the six buses that were running were often carrying few riders and not meeting their travel needs effectively. The City decided an on-demand solution could help optimize their fixed routes during times of low demand to provide a better service for customers and achieve operational efficiencies.
解决方案
In January 2021, North Bay Transit partnered with Via to launch myRideNB — an innovative transit model that combines an on-demand solution with fixed route transit on evenings and weekends. The City is divided into an on-demand zone where three buses operate dynamically and a fixed route zone where two buses operate on a schedule. After a rider requests a trip using the myRideNB app or by phone, Via’s algorithm directs them to an on-demand vehicle or a fixed route bus — depending on which is the better option at the time of booking. For riders needing to connect between the on-demand and fixed route services, Via’s technology calculates a multimodal trip proposal with guidance on when and how to transfer between the two modes.
运营影响
数量效益
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