Improving Safety for Drivers and Customers with Vehicle Tracking
公司规模
1,000+
地区
- America
国家
- United States
产品
- Field Service Solution
- BBX
技术栈
- GPS/AVL
- Telematics
- Mobile Computing
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 传感器 - 全球定位系统
适用行业
- 公用事业
适用功能
- 现场服务
- 物流运输
用例
- 车队管理
- 实时定位系统 (RTLS)
- 车载远程信息处理
服务
- 系统集成
- 培训
关于客户
AssetWorks Inc., a long-time provider of wireless technologies for mobile workforces, partnered with American Electric Power (AEP) to install Global Positioning System/Automatic Vehicle Location (GPS/AVL) technology in 4600 service trucks dispersed among eleven US states. AEP is one of the largest power companies in the United States, serving 5.3 million customers across 11 states. The company operates a fleet of 4600 service trucks, which are used for a variety of tasks, including maintenance, repair, and emergency response.
挑战
American Electric Power (AEP), one of the largest power companies in the United States, wanted to improve worker safety and reaction time to dangerous incidents, shorten the duration of customer outages, and reduce gas usage for their 4600-vehicle service fleet. To do this, they needed a mobile workforce management system that could display real-time vehicle location information, differentiate vehicle types on dispatchers’ maps, provide in-vehicle directional prompts, and generate vehicle data reports to help better distribute crews based on job demands.
解决方案
AEP implemented AssetWorks Field Service Solution, which includes GPS/AVL, mobile computing, telematic data, event management, and reporting capabilities. They also outfitted their vehicles with BBX, a stand-alone GPS/AVL and telematics data collection device. The Field Service Software captures data sent by BBX and displays vehicle icons on the dispatchers’ existing maps. The Field Service Solution also integrates with AEP’s Orbital database to collect data such as vehicle speed and the last known position of the vehicle to monitor driver behavior.
运营影响
数量效益
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