实施统一用户体验的 UI 标准：ZS Associates 案例研究
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 水泥
- 设备与机械
适用功能
- 产品研发
用例
- 楼宇自动化与控制
- 时间敏感网络
关于客户
ZS Associates 是一家全球专业服务公司，为各行各业提供战略、咨询和技术服务。该公司的 Javelin™ 产品套件是本案例研究的重点，它是一套软件应用程序，旨在最大限度地提高销售人员的绩效。 ZS Associates 的用户体验团队由 Elizabeth Benker 领导，负责 Javelin™ 套件的用户体验策略、研究和设计。该团队由三名设计师组成，他们之前曾在一个复杂的项目上合作过，通过多次对话和分享经验来协调风格和标准。
挑战
ZS Associates 是一家全球专业服务公司，于 2014 年进行了全公司范围内的品牌重塑。这为采用系统化、基于标准的方法对其产品组合进行设计检修提供了机会。面临的挑战是使用一组交互模式在所有软件产品中开发一致的外观和感觉。由 Elizabeth Benker 领导的用户体验团队旨在创建一个设计标准、工作示例和功能资产的中央存储库，可供用户体验设计师、产品经理、前端开发人员和顾问访问。然而，缺乏记录的标准导致了团队之间的协调问题和新团队成员的挫败感。该团队还努力寻找合适的工具来创建和分发新的设计框架，因为许多可用选项并不适合他们的需求。
解决方案
该解决方案以 Axure RP 的形式出现，该工具允许用户体验团队开发新框架并在软件开发团队内进行沟通。 ZSUI 标准项目采用微型网站的形式，在 Axure RP 中构建并发布到 Axure Share，以及由前端开发人员构建的可下载的生产就绪 CSS 包。 Axure 母版和库作为现成的工具包，用于创建品牌上的交互式线框，而 CSS 框架则由 UX 开发人员在构建新功能时使用。新框架还充当新团队成员的入职工具，使他们能够快速有效地学习标准。 Axure RP 面向协作和内容重用的功能促进了 ZSUI 标准的维护和持续改进。
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