技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 设备与机械
- 医疗保健和医院
适用功能
- 维护
- 质量保证
用例
- 资产健康管理 (AHM)
- 智慧校园
服务
- 系统集成
- 培训
关于客户
该客户是一家中型医疗保健服务组织。他们的医疗保健技术管理 (HTM) 团队负责确保他们的医疗设备安全、可靠且符合法规。该团队维护着数千台设备,之前使用的是功能有限的计算机化维护管理系统 (CMMS),并辅以多个电子表格。缺乏统一的维护记录系统导致在管理医疗设备、向领导层报告以及跟踪外部承包商和技术人员执行的维护工作方面面临挑战。
挑战
一家中型医疗保健服务组织的医疗保健技术管理 (HTM) 团队正在努力应对功能有限的现有计算机化维护管理系统 (CMMS)。他们被迫跨多个电子表格跟踪设备维护记录,这使得管理数千台设备变得充满挑战。由于缺乏统一的维护记录系统,导致多个关键设备错过了定期维护,导致医院被传唤,HTM 部门面临更严格的审查。该团队在向领导层报告工单、维修和召回的状态和历史记录方面也面临困难。此外,没有设备制造商现场技术人员进行维护工作的记录,这使得情况更加复杂。
解决方案
HTM 团队确定了对一种基于云的现代化 CMMS 的需求,该 CMMS 可以通过任何设备访问、用户友好、易于实施且对于中小型医院来说经济实惠。该解决方案需要将所有数据整合到一个平台上,自动执行手动数据输入和工作流程,并提供有关设备性能、PM 合规性、劳动力成本、供应商维修和零件更换的实时仪表板和报告。 Nuvolo Connected Workplace 成为理想的解决方案,提供一个基于云的平台,连接所有设备数据、工单和自动化工作流程。该医疗保健组织能够在五周的时间内实施 Nuvolo Connected Workplace for SMB 解决方案,对其日常运营的干扰最小化,IT 团队的参与也最少。
运营影响
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