在德乌斯托大学实施 AuraQuantic 流程管理平台
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- 设备与机械
适用功能
- 产品研发
- 质量保证
用例
- 质量预测分析
- 智慧校园
服务
- 测试与认证
- 培训
关于客户
德乌斯托大学是著名的大学教育中心，拥有超过 125 年的经验，校园位于西班牙毕尔巴鄂和圣塞巴斯蒂安。该大学以其技能和价值观培训、专业研究、对正义的承诺和国际投影而闻名。它拥有 1,500 多名国际学生，其中 15% 的 Deusto 学生来自西班牙以外的地区，来自全球 60 多个不同的国家。该大学致力于维持高质量标准，并不断寻求改进其流程和系统的方法。
挑战
德乌斯托大学是一所拥有 125 年悠久历史的西班牙教育机构，面临着实施欧洲高等教育区 (EHEA) 强制要求的内部质量保证体系 (IQAS) 的挑战。 EHEA 规定，大学必须正式建立并向公众公开的内部质量保证体系。德乌斯托大学认为，鉴于质量系统面向流程的性质以及这些系统自动化的显着优势，业务流程管理 (BPM) 工具是满足此要求的最合适的解决方案。然而，该大学的创新和质量技术部门 (TUIQ) 需要有能力设计、构建和实施具有尽可能多的自主权的流程。这构成了重大挑战，因为这项新任务将添加到他们现有的职责中。
解决方案
在对潜在解决方案进行全面研究并与各个提供商协商后，德乌斯托大学选择了 AuraQuantic BPM 平台。该平台的功能完全符合大学的需求。最初的目标是在社会和人文科学学院创建一个“教学组织和规划”流程的试点项目，该项目在 AuraQuantic 合作伙伴 Consultec 的协助下于 2009 年 3 月成功完成。受到积极成果的鼓舞，该大学制定了更加雄心勃勃的目标，即构建与 IQAS 相关的所有流程并在大学所有院系中实施。该解决方案的一个重要方面是让使用该工具的人员参与日常工作，并确保逐渐改变他们的工作习惯。
运营影响
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