伊利诺伊州环境保护局
公司规模
1,000+
地区
- America
国家
- United States
产品
- DocuWare
- Active Import
- CDMAKER
- Internet Server
- Recognition
技术栈
- Document Management System
- Data Storage
- Data Indexing
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 城市与自治市
适用功能
- 商业运营
服务
- 系统集成
关于客户
伊利诺伊州环境保护局 (IEPA) 成立于 1970 年，旨在保障伊利诺伊州土地、空气和水的环境质量，以保护健康、福利、财产和生活质量；同时平衡该州的社会和经济需求。IEPA 拥有 1,200 名员工，他们在斯普林菲尔德的总部办公室或全州九个外地办事处和三个实验室之一工作。土地局 IEPA 需要一种高效的方式来存储、访问和分发各种文件，包括工程图纸、许可证、技术报告、样本数据、合规文件、照片和检查。每月有数千份文件提交给 IEPA，主要是为了让该机构能够审查许可证和进行检查。
挑战
伊利诺伊州环境保护局 (IEPA) 在管理大量文件方面面临多项挑战。该机构需要一种高效的方式来存储、访问和分发各种文件，包括工程图纸、许可证、技术报告、样本数据、合规性文件、照片和检查。每月有数千份文件提交给 IEPA，主要用于许可证审查和检查。原始纸质文件和缩微胶卷都存放在总部办公室，因此全州各地的现场办公室员工无法查看文件。这就要求 IEPA 必须在办公室之间来回运送原始文件或保留副本。复印大幅面图纸和工程文件对 IEPA 来说成本高昂，因此它不得不将成本转嫁给私营企业。土地局的三个档案室除了大量的缩微胶卷记录外，还存放了 1.5 英里长的纸质文件。维护如此大量的记录会消耗人力资源、延长记录检索时间，并且由于复印和运送记录而导致文件完整性下降。满足《信息自由法》的要求并向社区、法律公司、环境顾问和关心此事的公民提供所需信息也是一项艰巨的任务。该机构可能会收到 500 份针对 1000 页文件的请求，这迫使他们投入大量时间和资源来满足这些请求。
解决方案
经授权的 DocuWare 合作伙伴 COM Microfilm 安装了 DocuWare 解决方案。如今，该解决方案已从土地局大幅面图纸和照片扩展到包括检查照片、技术报告和其他文件。水务局也加入了进来，专注于数字化工程图纸和许可文件。此外，空气局预计将在未来几个月开始文档成像。土地局购买了一台 Contex 彩色大幅面扫描仪，因此工程图是唯一在内部扫描的文档类型。所有其他文档都由记录人员审查并准备进行异地扫描，方法是在每个文档之间放置一个包含索引数据的分隔表。其他文档使用条形码索引表来帮助自动化索引过程。数字化信息以 CD 的形式返回到 IEPA，在那里质量控制措施确认索引和图像的完整性，然后将数据移动到实时电子文件柜并向扫描供应商发送确认电子邮件以批准扫描批次。收到此批准后，将制作档案微缩胶片并将纸张粉碎。如今，土地和水利局共将 575,000 份文件和图纸数字化，相当于超过 920 万张图像。
运营影响
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