公司规模
Large Corporate
地区
- America
国家
- United States
产品
- IBM Integration Bus
- IBM WebSphere MQ
- IBM WebSphere MQ File Transfer Edition
技术栈
- IBM WebSphere
- MQTT
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 物流运输
- 销售与市场营销
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
客户是一家总部位于美国的大型杂货零售商。该公司在多个州经营着 2,400 多家杂货店。其品牌包括杂货店、多部门商店、便利店和珠宝店。该公司拥有超过 339,000 名员工。该公司的业务遍布多个州,因此该公司必须及时从其所有商店收集数据,以便为整个公司做出明智的决策。因此,该公司的应用程序环境必须支持大量信息的移动,以便 2,400 多家杂货店能够每天将有关销售和运营的信息传递到中央枢纽。
挑战
该公司是一家总部位于美国的大型杂货零售商,在数据管理方面面临挑战。由于业务遍布多个州,因此该公司必须及时从所有商店收集数据以做出明智的决策。该公司的应用程序环境必须支持大量信息的移动,以便 2,400 多家杂货店能够每天将销售和运营信息发送到中央枢纽。但是,该公司以大批量的方式管理大部分通信。每家商店每天将其交易日志传输到公司数据仓库一次。然后对这些日志进行解析以进行分析。这种批处理方法延迟了分析并妨碍了防盗工作。该公司希望提高这些数据传输的及时性,以改善对日常运营(如客户服务、供应链管理和非处方药销售监控)的准确信息的访问。
解决方案
为了加快信息流,该公司基于 IBM® Integration Bus(以前称为 IBM WebSphere® Message Broker)和 IBM WebSphere MQ 软件为每个商店实施了店内企业服务总线 (ESB)。ESB 为商店中使用各种协议的所有端点提供可靠的数据转换和交付。它还使公司能够转换消息并发布它们,以便将它们发送到可能对其感兴趣的远程端点系统。商店的销售点控制器通过 WebSphere MQ Telemetry (MQTT)(一种由 WebSphere MQ 软件支持的协议)将消息发布到商店 ESB。该公司使用 IBM WebSphere MQ File Transfer Edition 软件在中央集线器和商店的 ESB 之间传输文件,进而传输到商店中的其他端点应用程序。
运营影响
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