亨茨维尔医院健康系统利用 Watson Health 简化向基于价值的医疗的转型
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- IBM Watson Health
- IBM Phytel Outreach
- IBM Phytel Insight
- IBM Phytel Coordinate
- IBM Phytel Remind
技术栈
- Cloud Computing
- Data Analytics
- Electronic Medical Records (EMR)
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 大数据分析
适用行业
- 医疗保健和医院
适用功能
- 质量保证
- 商业运营
用例
- 预测性维护
- 远程病人监护
服务
- 数据科学服务
- 系统集成
关于客户
亨茨维尔医院卫生系统位于阿拉巴马州亨茨维尔。该系统最初成立于 1895 年，如今是美国第三大公立医院系统，拥有 1,800 多张床位和 12,000 名员工。它也是阿拉巴马大学伯明翰分校 (UAB) 家庭实践和内科住院医师项目的教学机构。亨茨维尔医院医师网络是该卫生系统的重要组成部分。该网络由五个初级保健机构和 21 个 PCP 组成。虽然亨茨维尔医院医师网络目前尚未签订任何基于价值的合同，但那里的高管认识到此类合同是未来的重要考虑因素。因此，该组织一直在采取措施，争取在不久的将来获得国家质量保证委员会 (NCQA) 的以患者为中心的医疗之家 (PCMH) 认证。
挑战
位于阿拉巴马州亨茨维尔的亨茨维尔医院卫生系统意识到需要改变其五家初级保健机构和 21 名 PCP（组成亨茨维尔医院医师网络）的技术使用方式。该组织正在为基于价值的合同做准备，并旨在获得国家质量保证委员会 (NCQA) 的以患者为中心的医疗之家 (PCMH) 认证。然而，他们在融入人口健康管理 (PHM) 原则方面面临挑战，这需要审查电子医疗记录 (EMR) 中包含的信息并验证来自内部和外部提供商的文件是否准确且最新。另一个问题是患者数据输入 EMR 的方式，这种方式不标准化，导致测量不准确。需要解决这些问题，以使组织走上基于价值的合同和 PCMH 认证的正确道路。
解决方案
亨茨维尔医院健康系统实施了 Watson Health 平台，以实现由提供商主导的可扩展 PHM。在亨茨维尔获得了医疗保险和医疗补助改进中心 (CMMI) 拨款并增加了两名临床医生倡导者加入团队后，Watson Health 平台的使用加速。该平台用于发现和解决 EMR 中的数据问题、重新映射数据并指导临床医生准确输入数据的位置。这提高了测量的准确性，并使亨茨维尔更有能力承担基于价值的合同。Watson Health 平台还用于生成报告，以确定患者的护理差距，从而引发了更多关于缩小这些差距的讨论。该平台用于创建患者门诊信息的打印摘要，显示之前的生命体征和测试结果，并确定护理差距。它还帮助识别和解决亨茨维尔团队的文档问题，这有助于显著提高达到质量记分卡内部目标的医生比例。
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