Túlka 如何利用 Vonage API 颠覆解释空间
公司规模
11-200
地区
- Europe
国家
- Finland
产品
- Túlka interpretation app
- Vonage Video API
- Vonage Voice API
- Vonage SMS API
技术栈
- APIs
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 教育
- 医疗保健和医院
适用功能
- 人力资源
用例
- 远程协作
服务
- 系统集成
关于客户
Túlka 是一家开发了按需口译应用程序的公司。该应用程序旨在全天候为用户提供口译服务。Túlka 的客户包括公共部门和政府实体，例如学校、医院和社会服务机构。这些组织依靠 Túlka 的服务在最关键的时刻进行有效沟通，例如当医生无法理解患者说话，或者学校管理人员无法与家长或学生沟通时。在短短五年内，Túlka 已发展成为芬兰最大的口译提供商。
挑战
口译市场已经成熟，需要进行颠覆和创新，而 Túlka 团队认为需要一种更现代化的方法。他们需要一个 API 平台，为其独特的按需口译应用程序提供高质量、可靠且无缝的连接。挑战在于创建一个系统，该系统可以全天候促进每天大约 1,000 次互动，并通过视频或语音通话在 8 秒内连接用户。
解决方案
Túlka 选择 Vonage 通信平台来支持其口译应用程序。该平台的视频、语音和 SMS API 使 Túlka 能够为其用户提供高质量、可靠且无缝的连接。用户可以利用预订的口译服务，通过 SMS 确认和沟通，或者在需要时选择按需服务。Túlka 团队已经构建了世界上最快的口译平台，该平台通过创新文化不断发展。随着服务的扩展，Túlka 依靠 Vonage 的灵活性、可扩展性和满足其需求的能力。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
