How Mobile Business Intelligence Drives Efficiency and Transformation for Supervalu
公司规模
1,000+
地区
- America
国家
- United States
产品
- Tableau
技术栈
- Oracle databases
- Teradata
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 数据科学服务
关于客户
Supervalu Inc. is one of the largest grocery and pharmacy companies in the United States with over 2,500 retail locations. In 2012, Supervalu earned over $36 billion in revenues and ranked #75 on the Fortune 500 list. However, the company has faced numerous challenges in recent years. The company generates extraordinary quantities of data along every point of the value chain from ordering, forecasting, inventory management, and supply chain hand-offs to point of sale transactions. Customers visit an average of once or twice a week and each of these transactions has rich data associated with it, including items bought, promotions, taken, coupons used, composition of the basket, and so on.
挑战
Supervalu Inc., one of the largest grocery and pharmacy companies in the United States, was facing numerous challenges and was in a state of turnaround. The company recognized the need to look at their data in new ways and seek out opportunities to improve efficiency, productivity, and revenue. They required an agile business intelligence tool that could support mobile data access to improve day-to-day operations, align the organization around a single, comprehensive view of data, quickly define and iterate on new metrics, draw simultaneously from multiple in-house and third party data sources, assess data opportunities without extensive up-front IT investment, and accelerate the work of analysts and business users with self-service functionality. Before Tableau, Supervalu had ten different business intelligence tools. Their primary tool was unable to build new reports rapidly or iterate in a timely fashion. It was also unable to reach into disparate data sources and create mash-ups without significant IT overhead and complexity.
解决方案
Supervalu adopted Tableau, a business intelligence tool that could be used on any tablet or smartphone, enabling the delivery of real-time data to on-the-ground personnel. Each of the company’s individual store directors and distribution center managers now enjoy access to Tableau dashboards on an iPad that they can carry with them throughout the day. Tableau enhances and unites Supervalu’s BI strategy with an overlay of flexibility. It allows them to analyze and visualize data quickly no matter where that data is located or how it is formatted. Internal data sources include spreadsheets, CSV files, XML files, Oracle databases, pricing systems, and Teradata, just to name a few. Tableau can also support mash-ups with third party data sources like U.S. Census data and weather pattern information from NOAA. Tableau is also improving collaboration across multiple groups at Supervalu, including marketing, merchandizing, supply chain, and finance.
运营影响
数量效益
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