Infor 如何使用 LogicMonitor 监控和优化其大规模 AWS 部署
公司规模
1,000+
地区
- America
国家
- United States
产品
- Infor's enterprise software
- LogicMonitor
- Amazon Web Services (AWS)
技术栈
- AWS EC2
- AWS ECS
- AWS ELB
- AWS EBS
- AWS RDS
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 航天
- 汽车
- 金融与保险
适用功能
- 离散制造
- 产品研发
用例
- 自动化制造系统
- 预测性维护
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
Infor 是一家总部位于纽约市的全球企业软件提供商。该公司是全球 170 个国家/地区 90,000 多家客户的战略合作伙伴。他们为世界上一些最知名的公司提供行业专用的软件解决方案，其中包括前 20 家航空航天公司中的 18 家、前 20 家汽车供应商中的 20 家以及全球前 30 家银行中的 21 家。为了支持他们专门构建的应用程序（从面向法拉利工程师的流程导向解决方案到布鲁克林篮网队的数据科学分析），Infor 利用了 Amazon Web Services (AWS) 中大量且极其复杂的部署。
挑战
Infor 是一家全球企业软件提供商，在 Amazon Web Services (AWS) 中拥有大量部署，以支持其专用应用程序。他们利用了广泛的 AWS 服务，包括 14,000 多个 EC2 实例、ECS、ELB、EBS、RDS、Elasticsearch、Auto Scaling、Lambda、ElastiCache 等。但是，保持对支持其应用程序解决方案的 50,000 多个 AWS 资源的可见性是一项重大挑战。在使用 LogicMonitor 之前，Infor 依赖于多种监控工具，但主要使用基于代理的系统，需要大量的持续维护和配置。由于拥有 14,000 多个 EC2 实例，升级和配置代理需要大量的人员投入。对于如此庞大的机群，频繁需要在适当的维护时段内升级代理是一个持续的挑战。最重要的是，更新现有代理或向主机添加新代理可能会影响该主机上的其他生产流程和服务。
解决方案
Infor 选择 LogicMonitor 来简化其监控流程并缩短平均解决时间。LogicMonitor 的内置自动化、可操作警报和对 AWS 资源的深度覆盖使 Infor 能够将员工重新分配到更具战略性的活动中，而不是配置和升级代理。LogicMonitor 还使 Infor 能够更有效地访问关键指标。它使用三种主要方法自动收集 AWS 性能数据以提供完整的画面：CloudWatch API、AWS SDK 以及通过安装在 AWS 环境中的 LogicMonitor Collector。这种多管齐下的监控策略提供了更深入、更可靠的资源性能画面。所有这些收集方法的数据都可以在 LogicMonitor 中发出警报、显示在丰富的可自定义仪表板上并通过详细报告传播。
运营影响
数量效益
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