ManyChat > 实例探究 > hideAWAY Handmade 如何使用 ManyChat 在一个月内创收超过 10 万美元

hideAWAY Handmade 如何使用 ManyChat 在一个月内创收超过 10 万美元

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技术
  • 传感器 - 流量计
  • 传感器 - 液体检测传感器
适用行业
  • 水泥
  • 玻璃
适用功能
  • 销售与市场营销
用例
  • 泄漏与洪水监测
服务
  • 系统集成
关于客户
hideAWAY Handmade 是一家澳大利亚在线零售商,销售手工制作的手工肥皂和身体产品。他们希望进行国际扩张并改善客户支持,同时增加社交媒体的收入。
挑战
hideAWAY Handmade 希望简化客户支持并为其客户打造更具互动性的营销体验。他们还没有探索过聊天营销,想看看 ManyChat 能为他们做些什么。
解决方案
hideAWAY Handmade 与 ManyChat 合作实施聊天营销系统。他们使用了 ManyChat 的功能,例如交互式机器人个性、基于聊天的潜在客户生成策略、Shopify 优惠券活动、Messenger 中的一次性通知提醒以及增强的客户支持和评论系统。
运营影响
  • The implementation of ManyChat's Chat Marketing system resulted in a significant boost in hideAWAY Handmade's revenue and customer engagement. The creation of a welcoming bot persona and the use of various ManyChat Growth Tools allowed the company to capture more visitors from their website and engage with shoppers in a more interactive way. The use of personalized coupons sent via Messenger incentivized customer participation in various activities, leading to increased sales. The One-Time notifications for sales, promotions, and giveaway updates ensured that customers were always informed and engaged. The Messenger-based feedback system improved customer service, and the follow-up system helped convert satisfied customers into 5-star reviews for the brand.

数量效益
  • Generated over $100,000 in revenue in one month

  • Gained over 68,000 subscribers across Messenger, email, and SMS

  • Achieved a 99.5% click-through rate for One-Time notifications (OTN)

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