How Demand Response Software Improved Vehicle Utilization Ratio
公司规模
1-10
地区
- America
国家
- Canada
产品
- TripSpark Demand Response Software
技术栈
- Automated Scheduling Software
- Browser-Based Solution
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Whitehorse Transit (WT) is the public transportation provider for Whitehorse, Yukon, accommodating the city's 26,000+ population. The Handy-Bus system, a demand response service, is jointly funded by the City and the Government of the Yukon Territory. WT operates a single vehicle providing around 25-35 trips per day, serving individuals who have difficulty using regular transit services. Despite its small scale, WT is dedicated to offering safe and reliable transportation, especially given the harsh winter conditions in the region.
挑战
The City of Whitehorse faced significant inefficiencies in their transit system due to the limitations of their in-house developed software. The software could not handle multiple pickups, leading to under-utilized buses and a cumbersome manual process for ridership data collection. This inefficiency resulted in unreliable and slow service, causing numerous customer complaints. Dispatchers and management staff spent excessive time managing these complaints and manually inputting performance data into spreadsheets.
解决方案
To address the inefficiencies, WT implemented TripSpark's demand response software. This powerful software allowed for automated scheduling, enabling multiple pickups and optimal routing. The browser-based solution facilitated quick and efficient in-the-moment changes to the schedule, significantly reducing the workload on dispatchers. The software's reporting feature provided real-time performance and overview reports, enhancing the ability to monitor service quality and address customer complaints promptly. Automated ridership data collection further streamlined operations, allowing managers to see service quality in real-time.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
.png)
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
