CDNetworks > 实例探究 > Historic Futures Solidifies Its Customer Base by Improving Average Global Application Performance Over 500% While Saving 80% on Infrastructure

Historic Futures Solidifies Its Customer Base by Improving Average Global Application Performance Over 500% While Saving 80% on Infrastructure

公司规模

11-200

地区

Asia
Europe

国家

Bangladesh
China
India
United Kingdom

产品

String Application
Dynamic Web Acceleration service

技术栈

Internet-based traceability service
Content Delivery Network (CDN)

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Productivity Improvements

技术

应用基础设施与中间件 - 数据交换与集成
网络与连接 - 软件定义网络

适用行业

消费品
零售

适用功能

物流运输
质量保证

用例

供应链可见性(SCV)
资产跟踪

服务

云规划/设计/实施服务
系统集成

关于客户

Historic Futures (HF) is a company recognised for its expertise in supply-chain traceability. Founded in 2003 and headquartered in Oxon, UK, HF offers world-leading technologies and consulting expertise. The company’s unique Internet-based traceability service known as String empowers brands and retailers to visualise their entire supply chain, from primary production to finished product. Used by hundreds of businesses, including Gap, Levi’s, Tesco, and Wal-Mart, String helps these leading brands increase information levels across their supply chain, and assure customers that their product quality matches branding claims. HF's customers have established supply chains comprising hundreds or thousands of suppliers dispersed around the globe, sometimes in remote and developing countries.

登录后查看完整内容

挑战

Historic Futures (HF) offers a unique Internet-based traceability service known as String, which is used by hundreds of businesses, including Gap, Levi’s, Tesco, and Wal-Mart. However, poor Internet performance in critical supply-base countries and regions, such as Bangladesh, China, India, and Southeast Asia, made the String application load at painfully slow speeds. This led suppliers in some areas to complain that the performance of String made the application unusable. As a result, HF’s customers struggled to collect data needed for traceability purposes. HF needed to improve global performance of its application or risk losing customers. HF’s IT team considered how it could serve the application locally in problematic regions. It evaluated some of the largest global hosting providers but found that each one lacked data centre presence in one or more core regions of the world. HF also concluded that building out its own global data centres would put too much strain on its limited IT resources and budget.

登录后查看完整内容

解决方案

HF’s hosting provider, UKFast, introduced it to the concept of content delivery network (CDN) services, and in particular, CDNetworks. HF quickly discovered that CDNetworks is one of few CDN service providers in the world that specialises in optimising and improving web application performance. Moreover, as the only global CDN with a leading position in Asia Pacific, CDNetworks was uniquely qualified to enable String’s performance improvements in core regions throughout Asia. Initial tests of CDNetworks Dynamic Web Acceleration service resulted in 300-400% performance improvement where HF was experiencing problems. HF has also enjoyed significant infrastructure savings through its use of Dynamic Web Acceleration. The company is able to serve its global audience from dual data centres in the UK that tie into the cloud-based network of CDNetworks. Thanks to the dramatic performance improvements, HF has started developing a more feature-rich version of the String application.

登录后查看完整内容

运营影响

Decreased average application load times globally by over 500%
Solidified big-brand customer base
Opened new business opportunities by providing improved performance and accessibility
Dramatically increased usage of its core application
Customer complaints have disappeared. That’s because the CDNetworks-enabled String application consistently performs up to 1,000% faster in some areas.

登录后查看完整内容

数量效益