Helping A National Retail Chain Improve On-Time Delivery to Stores
公司规模
1,000+
地区
- America
国家
- United States
产品
- FourKites Platform
- FourKites Notification Service
技术栈
- GPS-ELD Integrations
- Machine Learning Algorithm
- TMS Integrations
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 传感器 - 全球定位系统
适用行业
- 零售
- 运输
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 预测性维护
- 供应链可见性(SCV)
服务
- 系统集成
- 培训
关于客户
Averitt Express is a leading provider of freight transportation and supply chain management services, with an international reach to more than 100 countries. The company is committed to continuous improvement and exceeding customer expectations. One of Averitt’s long-standing customers is a national chain of restaurants and retail stores. Averitt operates a dedicated fleet for this customer, handling retail deliveries from a distribution center near Nashville, TN, to over 600 retail locations across 45 states. The customer relies on Averitt for timely and efficient deliveries to ensure smooth operations at their retail locations.
挑战
Averitt Express, a leading provider of freight transportation and supply chain management, faced a scheduling challenge for a national chain of restaurants and retail stores. Averitt operates a dedicated fleet for retail deliveries from the customer’s distribution center near Nashville, TN, to over 600 retail locations across 45 states. The complexity of the transportation operation, with each store typically receiving multiple deliveries per week based on demand, created variability in delivery times and routes. This variability made it difficult for store managers to ensure team members were on-site and available to unload trucks without having underutilized staff waiting around. Accurate, predictive visibility into delivery times was critical for store managers to schedule store labor effectively.
解决方案
FourKites provided a solution by integrating Averitt’s loads onto the FourKites platform using a proven, repeatable integration process and a dedicated onboarding team. Key Averitt personnel were trained as superusers to operate the platform autonomously, leveraging FourKites’ tools and capabilities. This integration provided granular visibility into delivery times, helping Averitt deliver a tech-enabled customer offering that optimized labor costs for its customer. Additionally, Averitt rolled out a new notification service, equipping the customer’s store managers with FourKites access via iPads, allowing them to track shipments from departure to delivery. This enhanced visibility and tracking capability significantly improved the customer’s ability to manage store labor effectively.
运营影响
数量效益
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