H.M.S. Development: Business Growth with AppFolio Property Manager
公司规模
11-200
地区
- America
国家
- United States
产品
- AppFolio Property Manager
技术栈
- Web-based Software
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用功能
- 商业运营
- 设施管理
用例
- 过程控制与优化
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
H.M.S. Development, Inc. is one of the largest property management firms specializing in the management of single-family homes, small residential investment and commercial rental property in the Bay Area. Owner Sylvia Hill also serves as a National Association of Residential Property Managers (NARPM) educator specializing in owner and property manager relations. Without a doubt, H.M.S. knows a thing or two about the property management business.
挑战
When Gil and Sylvia Hill bought H.M.S. in 2002, the company managed approximately 300 properties. Today, H.M.S. oversees nearly 450 properties with the help of 10 employees. Their strategy for effective property management begins and ends with high quality service to owners and tenants. H.M.S.’s growth and ability to provide superior service, however, was strained by the very thing that was supposed to keep the company running smoothly — the company’s property management software. In fact, H.M.S. had acquired another company that used a different software product. This resulted in having to use two different software packages for owner statements, disbursements, and tracking. The Hills also found that they were on the road quite a bit for industry teaching events and seminars as well as spending time with family, especially their grandchildren. They realized that they needed a property management solution like AppFolio that would provide comprehensive management capabilities, enable the company to grow and also allow access to critical data while traveling.
解决方案
Because AppFolio is Web based, the H.M.S. team can connect from anywhere – from the road, home, or a colleague’s office – with just an Internet connection. “When a tenant calls in late at night with a problem, we can just log in from home,” explains Sylvia. “All the information we need to handle the emergency is instantly available and very easy to search. A work order can be created and emailed immediately,” she adds. Moreover, AppFolio’s Web-based access to critical property details enables Gil and Sylvia to continue to grow the business. Before implementing AppFolio, the company ran into considerable IT expenses just getting a secure channel set up between multiple offices. AppFolio eliminates the cost and hassle of connecting distributed offices. “We can continue to expand into new areas without worrying about the impact of additional IT expenses,” Gil explains. “AppFolio allows us to keep our focus on growing our business rather than on the software that supports our business.”
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Remote Wellhead Monitoring
Each wellhead was equipped with various sensors and meters that needed to be monitored and controlled from a central HMI, often miles away from the assets in the field. Redundant solar and wind generators were installed at each wellhead to support the electrical needs of the pumpstations, temperature meters, cameras, and cellular modules. In addition to asset management and remote control capabilities, data logging for remote surveillance and alarm notifications was a key demand from the customer. Terra Ferma’s solution needed to be power efficient, reliable, and capable of supporting high-bandwidth data-feeds. They needed a multi-link cellular connection to a central server that sustained reliable and redundant monitoring and control of flow meters, temperature sensors, power supply, and event-logging; including video and image files. This open-standard network needed to interface with the existing SCADA and proprietary network management software.
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
