Grupo Tiradentes saves $140,000 with SoftExpert Suite solution
公司规模
Large Corporate
地区
- America
国家
- Brazil
产品
- SoftExpert Excellence Suite
技术栈
- Automated Flows
- Visual Management Portals
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据可视化
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 教育
适用功能
- 商业运营
- 质量保证
用例
- 过程控制与优化
- 监管合规监控
服务
- 软件设计与工程服务
- 系统集成
关于客户
Grupo Tiradentes is a prominent leader in higher education in the North and Northeast regions of Brazil, operating five institutions and employing approximately 2,700 collaborators across the states of Sergipe, Alagoas, Pernambuco, Bahia, and Rio Grande do Norte. The organization also includes the Institute of Technology and Research (ITP) and the Tiradentes Innovation Center in Aracaju. With a strong focus on education, research, and innovation, Grupo Tiradentes is committed to providing high-quality educational services and fostering technological advancements in the region.
挑战
According to Suzan Kelly Oliveira, Data Protection and Process Manager at Grupo Tiradentes, the group's main challenges were managing quality processes and disseminating the area's work to the rest of the company. The organization used a number of tools to manage quality, which made control impossible and resulted in high costs. The fragmented approach to quality management led to inefficiencies and a lack of cohesive control over processes, which was a significant hurdle for the group.
解决方案
Currently, all company areas are using the SoftExpert Suite solution. Of the 18 components installed, the most used are: Document, Action Plan, Process, Performance, Problem, Incident, and Risk. Suzan notes that scalability is one of the key benefits of the solution, allowing all employees to access the tool in a practical way, without the problems of individualized user access. In addition, it provides greater user convenience, more effective control, and flexibility and autonomy in the use of the software. Automated flows and visual management portals were also implemented to manage the Group's data privacy governance model, meeting the requirements of the LGPD, Brazil's personal data protection law, inspired by the European regulation (General Data Protection Regulation - GDPR).
运营影响
数量效益
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