大使命出版物
公司规模
11-200
地区
- America
国家
- United States
产品
- Acumatica Financial Management Suite
- Acumatica Distribution Management Suite
- Acumatica Customer Management Suite
技术栈
- Cloud-based ERP
- Avalara Avatax
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 物流运输
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
大使命出版公司 (GCP) 是一家非营利组织，由正统长老会和美国长老会于 1975 年创立。GCP 为创始教派、教会教派和个人制作主日学课程。GCP 拥有约 15 名员工，年收入为 250 万至 300 万美元。该公司总部位于佐治亚州亚特兰大大都会区的苏瓦尼。GCP 的主要业务涉及教会学校材料的出版和全国发行。
挑战
由于先前的数据管理系统存在缺陷，Great Commission Publications (GCP) 面临着巨大的挑战。现有系统主要为图书出版商开发，GCP 用户检索财务和运营数据的能力有限。这导致下载时间过长，并且经常无法检索一年的信息。现有数据库系统经常无法打印仓库的订单确认书，导致订单无法发货。这引发了滚雪球效应，导致客户服务和运输业务出现更多问题。GCP 也无法轻松更新其货运数据库文件，这个问题导致该公司在前几年损失了数千美元的货运费用。
解决方案
GCP 在选择 Acumatica 来改善数据管理和增强客户服务之前评估了许多 ERP 应用程序。他们使用财务管理、分销管理和客户管理 (CRM) 套件，并正在研究集成 OzLINK 以进行货运管理。Acumatica 吸引团队的一个关键功能是它能够创建报告。与 GCP 的旧系统不同，Acumatica 基于云，可为所有员工提供轻松的远程访问。GCP 的客户服务代表和课程专家也喜欢更有效地管理他们的客户订单流和数据。Acumatica 还帮助 GCP 更快地完成订单。
运营影响
数量效益
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Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
