Grammarly 采用 Gem 的人才指南来增强招聘智能
技术
- 分析与建模 - 实时分析
- 网络安全和隐私 - 身份认证管理
适用行业
- 教育
适用功能
- 采购
- 质量保证
用例
- 实时定位系统 (RTLS)
- 时间敏感网络
服务
- 测试与认证
关于客户
Grammarly 是一家总部位于旧金山的公司，提供人工智能驱动的通信帮助。该公司成立于 2009 年，现已从提供个人订阅式写作支持发展成为 Grammarly Business，帮助组织保持品牌形象并通过有效沟通加速取得业务成果。 2021 年，Grammarly 推出了 Grammarly for Developers，使程序员能够将 Grammarly 的文本编辑功能和编写建议嵌入到任何 Web 应用程序中。该公司拥有超过 600 名员工，每天为超过 3000 万人和 30,000 个团队提供服务。 Grammarly 最近以 13B 美元的估值筹集了 2 亿美元，使其成为美国第十大最有价值初创公司。
挑战
Grammarly 是一款领先的人工智能通信辅助工具，它在招聘过程中面临重大挑战。招聘领导层缺乏必要的漏斗顶端数据，无法迭代资源提供者的数量和联系质量。人才招聘 (TA) 领导花费大量时间收集运营和高管会议的基本指标。缺乏细粒度的漏斗数据使得很难识别问题、确定问题的优先级并将其呈现给高管团队或职能领导，以进行必要的调整或确定最佳实践。因此，团队经常根据直觉或轶事做出决策，而这并不总是可靠或有效的。
解决方案
Grammarly 采用 Gem 的人才指南来解决招聘挑战。 Gem 的外展活动和统计数据使领导层能够管理漏斗顶部的绩效，并使各个招聘人员能够主动了解自己的绩效。该工具在高级仪表板视图中提供了一系列招聘指标，允许高管进行自助服务，减少会议需求，并使招聘领导者能够轻松地向高管提供招聘数据。 Gem 的漏斗数据让 TA 领导能够抢先观察问题、了解问题的紧迫性、深入了解真正的痛点并进行优化。该解决方案将团队的决策过程从依赖感知转变为完全依赖可靠数据。 Grammarly 还使用了 Gem 的外展自动化和指标，使采购人员能够大规模个性化外展、A/B 测试、代表招聘经理或高管发送邮件，并通过打开/回复/感兴趣的比率以及内容了解收件人的行为统计数据。
运营影响
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