实例探究 > Go Connect

Go Connect

公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • GO Connect
技术栈
  • Mobile Application
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
技术
  • 功能应用 - 车队管理系统 (FMS)
  • 网络与连接 - 蜂窝
适用行业
  • 城市与自治市
  • 运输
适用功能
  • 设施管理
  • 物流运输
用例
  • 车队管理
  • 公共交通管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Miami-Dade County is the most populous county in Florida, with a population of 2.7 million people. The county is characterized by its urban geography and is known for its diverse population, which includes English, Spanish, and Creole speakers. The county's public transit system has been facing challenges with declining usage and congested roadways. The local government is committed to finding innovative solutions to improve transportation accessibility and affordability for its residents. The county's leadership is focused on enhancing the quality of life for its residents by providing efficient and inclusive transportation options.
挑战
Miami-Dade County, with a population of 2.7 million, faced significant challenges with clogged roadways and declining public transit usage. The county's leaders were eager to find innovative solutions to keep residents moving efficiently and to revive the usage of public transit. Affordability and accessibility were key considerations in redefining transportation in Florida's most populous county. The goal was to create a system that could serve the diverse needs of the community, including those who require wheelchair-accessible rides and those who speak different languages.
解决方案
In October 2020, Via partnered with Miami-Dade County Transit and local municipalities to launch GO Connect, an on-demand service designed to complement the existing transit infrastructure. GO Connect provides shared, first-and-last-mile rides to and from Metrorail Stations within designated service zones and along the TransitWay. The service initially launched in Dadeland and Cutler Bay and is set to expand into two additional zones, Civic Center and Palmetto Bay. The mobile application for GO Connect supports multiple languages, including English, Spanish, and Creole, to cater to the diverse population of Miami-Dade County. Additionally, riders can book rides by phone, and wheelchair-accessible rides are readily available, ensuring that the service is inclusive and accessible to all residents.
运营影响
  • GO Connect has successfully integrated with the existing transit infrastructure, providing a seamless first-and-last-mile solution for residents.
  • The service has expanded its reach to include multiple zones, ensuring that more residents have access to convenient transportation options.
  • The mobile application supports multiple languages, making it accessible to a diverse population.
  • Wheelchair-accessible rides are readily available, ensuring that the service is inclusive for all residents.
  • Residents can book rides by phone, providing an alternative for those who may not have access to the mobile application.
数量效益
  • The service currently operates with a fleet of 14 vehicles, including 5 wheelchair-accessible vehicles (WAVs).

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