Getting the Inside Scoop on Potential Workplace Misconduct
公司规模
1,000+
地区
- America
国家
- United States
产品
- NAVEX Global’s EthicsPoint
技术栈
- Incident Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Employee Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 人力资源
用例
- 监管合规监控
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
The E.W. Scripps Company is a diverse media concern with interests in newspaper publishing, broadcast television stations, and licensing and syndication. The company operates daily and community newspapers in 13 markets, and 10 broadcast TV stations. Scripps is committed to fostering an ethical business culture and encourages its employees to report any concerns they may have. The company believes in doing things the right way and wants to hear from its employees so it can fix the issues that concern them.
挑战
The E.W. Scripps Company, a diverse media concern with interests in newspaper publishing, broadcast television stations, and licensing and syndication, was facing challenges in encouraging employees to report ethical issues in the workplace. The company had a company-run hotline for issue reporting and managed the cases with a spreadsheet and paper file system. However, this approach posed challenges that Scripps decided to solve by outsourcing. The company wanted to gain a more consolidated view of what was happening in the company.
解决方案
Scripps chose NAVEX Global for its employee hotline and case management system. After researching several options, the company selected NAVEX Global. With a hotline available 24/7, an anonymous online reporting option, availability in any language and full integration with a powerful incident management system, it was an ideal fit. Denise Kuprionis, Vice President, Secretary and Chief Ethics and Compliance Officer, began working with NAVEX Global’s Implementation Services team to adjust the new system to the specific risks Scripps was trying to mitigate. Now, when a new issue comes in, Kuprionis is notified, assesses the case and assigns it to the right department and subject matter expert. Investigators can communicate anonymously with the employee who raised the issue to gather any details necessary to resolve the issue. The process is tracked in EthicsPoint case management system.
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