FurnitureBox 借助 Brightpearl 的物联网解决方案实现快速增长
适用行业
- 建筑物
- 电子商务
适用功能
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
- 时间敏感网络
关于客户
FurnitureBox 是一家位于威尔特郡的在线家具零售商。该公司由 Monty 和 Dan 创立，他们在 17 岁时决定放弃大学创业。他们发现家具行业尚未适应在线零售空间，并看到了机会。他们的商业模式专注于快速交付高价值的现代家具，超过 95% 的商品在订购后 24 小时内送达。这种方法很快就受到了消费者的欢迎，从而实现了快速增长。然而，这种增长也带来了物流挑战，这些挑战在 Brightpearl 解决方案的帮助下得到了解决。
挑战
FurnitureBox 是一家位于威尔特郡的在线家具零售商，去年收入大幅增长 267%，成为西南部增长最快的企业。然而，这种快速增长导致了物流的复杂性。该公司在处理订单、管理繁忙的仓库和处理电子表格等手动任务上花费了过多的时间。 Dispatch 没有快递集成，电话订单缺乏可扩展性，管理每个新平台或渠道带来的流程变更成本高昂。凭借精益的人员配置模式和 25-30% 的增长目标，该团队在扩大规模的同时仍保持其闻名的高质量服务。
解决方案
FurnitureBox 向 Brightpearl 寻求解决方案来解决其物流挑战。 Brightpearl 提供闪电般的实施速度、即插即用集成和零售功能。该公司利用 Brightpearl 直观的分析仪表板来监控其绩效的各个方面，包括营销活动和付费广告。强大的自动化引擎使代发货变得更加容易，改变了日常运营，并节省了数百个小时。在疫情激增期间，Brightpearl 的库存计划工具成为 FurnitureBox 的重要资产。其准确的、数据驱动的预测能力使团队能够做出自信的决策，有效且无压力地管理库存。在 Brightpearl 的持续支持下，FurnitureBox 现在准备进一步扩张，通过与美国电子商务应用程序的集成瞄准美国市场。
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